France onlyAircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.
We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
We are looking for an engaged and passionate Software Engineer to join our growing Engineering Team and be part of our Workspace team.
You will be responsible for the design, development, and deployment of Aircall’s flagship product: The Workspace. As the primary interface used by our customers, the Workspace is a 100% frontend product where performance and user experience are paramount.
Quality, excellence, and agility drive our delivery processes. You will help us maintain these high standards by writing robust, maintainable code and participating in our continuous improvement efforts.
Using React and TypeScript, we build added value and resilient services, fully integrated with our customers’ business-critical tools. You will work on enabling other feature teams to ship value autonomously while keeping the core platform robust.
Key Responsibilities:
- Work closely with product managers and designers to implement the best user experience for our customers.
- Participate in technical discussions and design reviews to improve the architecture and scalability of our apps.
- Work within a modern monorepo structure with shared packages and internal tools to maximize code reuse and consistency.
- Design, develop, and deploy business-critical features using React and TypeScript.
- Integrate with GraphQL APIs and real-time data streams (Pusher) to build reactive user experiences.
- Help build tooling for a more robust and faster development process.
- Contribute to our design system by building new reusable components.
- Share your knowledge with the team and be open to learning from others in a collaborative environment.
- Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability.
We believe in using the right tool for the job. Our stack emphasizes developer experience, type safety, and performance:
- Built on React 19 and TypeScript, compiled with Vite for lightning-fast builds
- Powered by the TanStack ecosystem (Router, Query) for robust routing and server state
- Connected to GraphQL APIs (Apollo Client) and real-time streams (Pusher/WebSockets)
- Styled with styled-components, @xstyled, and Tailwind CSS
- Organized in a Turborepo monorepo with ~40 shared packages for maximum code reuse
- Tested with Vitest and React Testing Library for confidence in every deployment
- Enhanced with Zustand for client state, XState for complex flows, and i18next for internationalization
- Modern developer experience with AI-assisted development (Cursor, Claude), fast CI/CD, type-safe workflows
Qualifications:
- You have proven experience in frontend development.
- You are proficient in JavaScript and React; experience with TypeScript and Websockets is highly valued.
- You have a strong sensibility for UI and UX and understand what makes a web application feel responsive and polished.
- You are business-centric and able to understand the "why" behind the features you build.
- You prefer simple solutions over complex ones, while keeping long-term maintenance in mind.
- You are autonomous and capable of delivering features on time and in scope.
- You have a desire to work in a fast-paced, high-growth, tech-first environment.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.
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