At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live.
Requirements
- Approximately 3+ years of experience in customer support or a similar role
- Proficiency in English; additional languages are a plus
- Strong experience with Zendesk, social media platforms, and other customer communication tools
- Solid understanding of iOS applications and mobile ecosystems
- Ability to troubleshoot technical issues and identify root causes methodically
- Strong written communication skills with attention to detail
- Comfortable working with data, reporting, and customer experience metrics
- Self-motivated and able to manage time and priorities independently
- Ability to handle multiple projects simultaneously in a fast-paced environment
- Interest in customer experience trends and continuous improvement practices
Benefits
- Annual Bonus
- Top-tier Health and Life Insurance for peace of mind
- Transportation Budget to support your commute needs
- Coverflex benefits package for meal allowances, well-being, and more
- Air Conference - an opportunity to meet the team, collaborate, and grow together
- Pension Fund to support your long-term financial planning
- Urban Sports Club membership to keep you active
- Meals 100% free at the hub
