Job Description
The Digital Product Manager, Translation Management is responsible for setting, prioritizing, and accepting work generated by cross-functional teams to ensure the most valuable implementation of Translation Management Systems (TMS) to deliver on Agilent’s vision for Digital Transformation.
The product manager serves as the bridge between customers, users, and the development team to ensure the TMS effectively manages processes that deliver high-quality translations across multiple languages and locales. Utilizing knowledge of digital best practices along with customer feedback, the product manager assesses value, develops business cases, and prioritizes the direction and outcome of releases, while continuously delivering beneficial product features.
ESSENTIAL FUNCTIONS:
Serve as key voice for TMS
Define the product vision and roadmap for the TMS, aligning with overall business goals and user requirements
Understand market trends in translation technology and identify opportunities for innovation within the TMS
Set, prioritize, and accept work generated by cross-functional teams to ensure the most valuable implementation of the TMS
Solve product-related problems, make decisions, and complete trade-off analysis to stay on track towards deliverable commitments
Possess a fundamental understanding of end-to-end customer experience integration and dependencies
Establish and monitor functional KPIs to report results and determine future direction
Lead development and release management for digital initiatives
Collaborate with stakeholders, developers and project management during visioning and concept development of features while considering budget and resource constraints
Coordinate discovery meetings with stakeholders, technical leads, and other product managers to clarify concepts and develop functional requirements
Develop scope and define backlog items (capabilities/epics/user stories) that guide the development team using scrum & Agile methodologies
Coordinate functional and data dependencies with other digital product managers
Attend regular stand-up, grooming, and retrospective meetings
Regularly communicate progress of development to management and stakeholders
Participate in sprint testing to validate features and gather feedback for continuous improvement
Drive UAT test cases and defects to resolution, in coordination with development team
Represent team for release cutover, go-live and sign-off
Participate in stabilization to monitor status of defects and to move unresolved issues to backlog
Develop and maintain an appropriately prioritized backlog of user stories for implementation
Qualifications
Bachelor's or Master's Degree or equivalent.
Post-graduate, certification and/or license may be required.
At least 4+ years relevant experience for entry into this level.
Translation Management System (TMS), global localization, and experience working with language service providers highly preferred.
Knowledge of Marketing, IT and Customer experience is valuable.