Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI, founded in 2017 with a mission to enable autonomous conversations that don't feel automated. The company develops deep learning and conversational AI technology designed to handle customer support calls without human intervention, focusing on improving customer experience in the banking and financial services sectors. Agara's AI voice agents conduct phone calls in a natural, conversational manner while providing instant responses 24×7, driving significantly better operational efficiency for enterprises.

The company leverages cutting-edge machine learning and natural language processing to solve peculiar and thorny problems for large enterprise customers. Agara's solution is an end-to-end system of engagement that can handle calls completely autonomously or in real-time provide human operators with hints for quick and successful interaction with clients during telephone conversations. The company was acquired by Coinbase in 2021 for approximately $40-50 million, marking one of Coinbase's first acquisitions in India. In 2020, Agara processed over a million calls and a million emails across 12 countries in four languages, demonstrating its global reach and scalable technology.