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AetherCoreAE

Danish Customer Support Travel Industry - Latvia / REMOTE

Cross Border Talents is a global remote recruitment consultancy specializing in connecting talent with opportunities in the Engineering, ICT, and Multilingual sectors.

AetherCore

Employee count: 201-500

Latvia only

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Are you ready for what’s next? Join a global technology and services leader that supports some of the world’s most recognized brands. We help well-known companies — the ones you use every day — improve their businesses with technology and integrated solutions, across more than 70 countries.

This role offers flexibility: you can work from the comfort of your home or from one of our modern offices.

We also provide both full-time and part-time options! While the training period is full-time, you can choose a flexible schedule of 50–100% afterward.

Your Role as a Customer Support Agent:

  • As a Customer Support Specialist, you will:
    • Deliver outstanding customer service via phone and email
    • Provide accurate information regarding bookings, rebookings, and cancellations (air, rail, hotel, and more)
    • Find tailored solutions to ensure smooth and enjoyable journeys for customers

Requirements

  • Fluency in Danish
  • Good command of English (spoken and written)
  • A flexible, dynamic, and customer-focused attitude

Benefits

  • Competitive Salary
  • Performance Bonus
  • Flexible work schedule
  • Option to work from home or at our city-center office
  • Comprehensive health insurance (including gym and dental care)
  • Paid mobile phone bill
  • A supportive, friendly, and fun team environment

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Latvia +/- 0 hours

About AetherCore

Learn more about AetherCore and their company culture.

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We are Cross Border Talents, a global recruitment agency with a clear mission: to connect exceptional people with meaningful work opportunities, no matter where they are in the world. Since our journey began in 2013, we have been dedicated to bridging skill gaps by delivering specialized, tailored recruitment solutions on a global scale. Our expertise is the cornerstone of our success, allowing us to provide innovative and high-quality solutions that meet the dynamic needs of the international market. We operate in over 100 countries, building human-centered and purpose-driven partnerships founded on trust, empathy, and tangible results. We are proud to be the only recruitment agency awarded three Seals of Excellence by the European Commission, a testament to our commitment and quality.

Our team is our greatest asset. With over 300 recruiters spread across more than 50 countries, we are a truly multicultural and diverse organization. Being a fully remote company from the outset has empowered us to multiply this diversity, grow sustainably, and foster a human-centered community of professionals. We specialize in sourcing and placing top-tier talent in high-impact roles within the engineering, ICT, AI, and multilingual sectors. Every quarter, we connect over 3,000 candidates with our clients across all continents, always ensuring our solutions are perfectly aligned with their specific needs. We don't just fill positions; we build careers and help companies thrive by providing them with the skilled professionals they need to succeed in an increasingly complex global landscape. We are passionate about creating life-changing opportunities and advancing diversity and inclusion in the global workforce.

Employee benefits

Learn about the employee benefits and perks provided at AetherCore.

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Learning and Development

The company offers paid training and development opportunities to its employees.

Performance Bonuses

The company offers performance-based bonuses in addition to a competitive salary.

Relocation Assistance

For certain roles, the company offers relocation support which can include flights and accommodation.

Fully Remote

CROSS BORDER TALENTS offers its team members the possibility of working from anywhere in the world in the comfort of their homes.

View AetherCore's employee benefits
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AetherCore

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AetherCore hiring Danish Customer Support Travel Industry - Latvia / REMOTE • Remote (Work from Home) | Himalayas