United States onlyCNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Acentra Health seeks a Clinical Team Lead to join our growing team.
Job Summary:
The CAP Clinical Team Lead (Social Worker) assists in overseeing the non-clinical team and functions, manages and completes assigned work plan projects to comply with performance standards. The CAP MSW Lead coordinates with the CAP/C and CAP/DA Program Managers and Clinical Director on decisions and issues and communicates with providers regarding determinations and other clinical matters. The CAP Lead, MSW also develops and leads non-clinical staff in activities to facilitate and support clinical, quality, and cost-effective outcomes. May require occasional travel within North Carolina.
Job Responsibilities:
- With the CAP Program Manager's direction, oversee, coordinate, and monitor all non-Clinical team activities.
- Leads team members in improving skills, creativity, and problem-solving.
- Serve as the primary contact for CAP Human Service Workers(HSW) and Social Workers, MDT Review Team, and Service Plan Team.
- Serve as primary contact and CAP orientation coordinator for new CAP hires (HSW/SWs).
- Conduct ongoing training and education for staff to ensure competency in CAP Programs requirements, documentation standards, and HSW/SW protocols related to MDT Reviews, Service Plans, POCs, & Due Process.
- Serve as a point of contact for inquiries related to the CAP Programs, providing guidance and support to staff and stakeholders.
- Oversee and participate in completion of MDT Reviews and Service Plans, POC.
- Oversee CAP Transitions: CAP/C to CAP/DA, Turning21, Innovations, & MFP.
- With the CAP Program Manager's direction, monitors non-clinical staff productivity and performance to ensure alignment with performance standards outlined NCLIFTS (CIAE) contract.
- Oversee completion of Monthly Service plan, POC quality checks.
- Serve as a member of CAP’s Due Process Team by providing social work support and carrying out work deliverables outlined in the NCLIFTSS (CIAE) contract.
- Manages and completes assigned work plan and projects on a timely basis.
- Complete Monthly Reports assigned by CAP Programs Managers.
- Collaborate with Program Managers in the development of new and enhanced processes, policies, procedures, or systems.
- Represents the non-clinical department by participating in committees, task forces, work groups, and multidisciplinary teams.
- Maintains professional relationships with provider community and external customers and identifies opportunities for improvement.
The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.
Required Qualifications/Experience:
- Registered Nurse or LCSW license by the state of North Carolina
- 2+ years of experience in home care setting preferred.
Preferred Qualifications/Experience:
- Master of Social Work (MSW), MHA, MPA
- Medical Socia Work, case management, or care coordination experience.
- Minimum of 3 years of experience in supervisory capacity, leading programs, or projects, preferably in Medicaid, healthcare, and Long-Term Services and Supports.
- Strong understanding of Medicaid policies, regulations, and reimbursement mechanisms, particularly related to long term services and support for children with disabilities.
- Excellent leadership, communication, and interpersonal skills, with the ability to effectively engage with diverse stakeholders and build collaborative relationships.
- Demonstrated experience in data analysis, quality improvement, and program evaluation.
- Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
- Knowledge of NC healthcare system, Medicaid programs, and community resources.
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.
Thank You!
We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Visit us at Acentra.com/careers/
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Compensation
The pay range for this position is $78,000
“Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”
