United States onlyThe Opportunity: The Senior Director (“SD”) of Order Management is responsible for (1) order management, (2) deal desk operations, and (3) sales compensation calculations. The SD will interact regularly and partner with cross-functional executives and vendor partners. Additionally, the SD will contribute to the success of the Company’s Quote-to-Cash transformation program.
What you’ll do:
- Provide leadership and manage the activities of direct reports in the areas of order management, deal desk and sales compensation
- Establish processes and governance to ensure all sales orders are properly set up in the Company’s systems to ensure proper service delivery, billing, revenue recognition, and reporting
- Close/Win opportunities in Salesforce.com
- Implement and lead a Deal Desk for review of large; non-standard deals to ensure proper approvals prior to signing customer contracts
- Perform monthly calculations of sales commissions, ensuring proper reviews and approvals
- Maintain and evolve sales compensation system (CaptivateIQ)
- Play active role in the design, build, test and deployment of the Company’s Quote-to-Cash platform
- Liaise with Partnerships and Alliances team to support arrangements with third parties
- Lead and develop a high performing global team
- Manage departmental budget and monthly forecasts
To Qualify for the role, you will have:
- Bachelor’s degree in business administration, finance, or related field, or relevant experience
- Proven experience as a senior leader, ideally in a similar industry
- Proven experience in a private equity backed portfolio company
- Strong domain expertise in Salesforce.com
- Proven leadership of a geographically dispersed team of professionals
- Excellent relationship management skills and adept at collaborating across functional lines
- Superior communication skills (written and verbal)
- Able to prioritize effectively and very adaptable to change
- Results oriented and proven record of delivering key business outcomes
What working at ACA offers:
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance.
About ACA:
ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.
What we commit to:
ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
