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AbrigoAB

Client Success Manager

Abrigo provides market-leading compliance, credit risk, and lending software solutions to help financial institutions manage risk and drive growth.

Abrigo

Employee count: 501-1000

United States only

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We provide technology to community financial institutions to manage risk and drive growth. As a Client Success Manager, you will build and maintain strong relationships with clients to drive their success and satisfaction with our products and services.

Requirements

  • 2+ years of experience in banking, finance, or technical product manager role
  • BA/BS degree or equivalent and 5+ years client service experience
  • Proven ability to manage multiple projects at the same time while also paying close attention to details
  • Excellent interpersonal and communication skills, both verbal and written
  • Demonstrated ability of improving retention within client base

Benefits

  • Market competitive total rewards package
  • Competitive salary along with full health benefits with an HSA option
  • Flexible PTO and bank holidays
  • 401(k) plan and company match

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Abrigo

Learn more about Abrigo and their company culture.

View company profile

Abrigo is a prominent provider of technology solutions specifically designed for financial institutions. The company offers a comprehensive suite of software and services focused on managing risk and driving growth. Abrigo's core mission is to empower U.S. financial institutions to support their communities by providing them with the necessary tools to navigate an increasingly complex regulatory and competitive landscape. The company's platform automates critical processes, including anti-money laundering (AML), fraud detection, credit risk management, and lending operations. By centralizing data and creating a digital user experience, Abrigo helps banks and credit unions enhance efficiency, ensure compliance, and make data-driven decisions for sustainable and profitable growth. The company prides itself on product innovation, world-class customer support, and deep industry expertise, which enables its clients to address the challenges of evolving technologies and changing customer expectations.

The history of Abrigo is marked by strategic growth and acquisitions. The brand was officially launched in 2019, following the consolidation of several established firms, including Banker's Toolbox, Sageworks, and MainStreet Technologies (MST). This integration brought together a wealth of experience and specialized software solutions under a single umbrella. Over the years, Abrigo has continued to expand its portfolio through further acquisitions, such as Farin Financial Risk Management, Valuant, BankLabs' construction loan solutions, DiCOM Software, TPG Software, and Integrated Financial Solutions (IFS). These strategic moves have broadened Abrigo's capabilities, particularly in areas like asset/liability management, loan origination, and portfolio risk. Serving over 2,400 financial institutions, Abrigo is committed to being a long-term technology partner, helping its clients to not only mitigate risk but also to identify and seize growth opportunities in a dynamic financial world.

Employee benefits

Learn about the employee benefits and perks provided at Abrigo.

View benefits

Family medical leave

Available for employees.

Company Phones

Company-provided mobile phones.

Paid holidays

Company-observed paid holidays.

Disability insurance

Included in the benefits package.

View Abrigo's employee benefits
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Abrigo

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