United States onlyAbove Lending is a next-generation financial services company providing simple and transparent products to help clients achieve personal finance goals. A Collections Agent will manage and resolve early-stage delinquent accounts, requiring excellent communication skills, customer behavior understanding, and negotiation abilities.
Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in consumer collections
- Strong understanding of financial products, services, and regulations
- Excellent verbal and written communication skills
- Ability to negotiate and resolve conflicts effectively
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office Suite and experience with CRM software
- High level of integrity and commitment to maintaining client confidentiality
Benefits
- Considerable employer contributions for health, dental, and vision programs
- Generous PTO, paid holidays, and paid parental leave
- 401(k) matching program
AU, CA + 4 more
CA and US only