Account Executive, Mid-Market

7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together.

As the Account Executive, Mid-Market at 7shifts you will drive our Mid-Market sales funnel by prospecting new customers through our outbound funnel and overseeing the full sales cycle. Reporting to the Manager, Mid-Market Sales, you will be a trusted advisor for our Mid Market Customers as they navigate the sale process.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.

What you’ll do:

• Utilize industry-best SaaS sales methodologies to manage the full sales cycle, targeting restaurants with 10+ locations
• Manage a book of outbound generated leads, while effectively balancing leads from other sources
• Prospect using various methods such as calling, emailing, video messaging, social selling, and possibly in-person meetings
• Work with best-in-class tools to execute and track pipeline management activity (Salesforce, Outreach, Intercom, Zendesk, Slack, and others)
• Collaborate with internal stakeholders throughout the customer sales journey to help deliver the best customer experience at all times
• Serve as a subject matter expert for 7shifts’ product offerings to successfully attract qualified buyers and grow our customer base
• Stay up to date with the competitive environment in the restaurant industry
• Consistently achieve monthly, quarterly, and yearly targets
• Identify and help solve inefficiencies in our processes to help scale our Mid-Market function

What you bring:

• 4+ years of experience in full-cycle outbound sales in a SaaS environment
• Experience selling in the Mid-Market segment
• Proven ability to effectively manage a sales funnel with multiple lead sources
• A track record of proven success in a quota-carrying role
• Exceptional verbal and written communication skills
• Empathic listening skills
• Ability to work in a fast-paced, dynamic environment
• Experience with Salesforce or other CRMs
• Willingness to travel when needed

It’d be even cooler if you had:

• Experience working in the restaurant industry
• Existing book of business within the restaurant industry

• Opportunity: It’s an exciting time to work at 7shifts—our product is evolving and our team is scaling quickly. Scale like this offers many unique learning opportunities in a short period of time, accelerating the professional growth of our team members
• Challenge: We’re tackling real problems for restaurant owners and we’re just getting started. Working at 7shifts means playing a key role in solving those problems and elevating an entire industry
• Culture: There’s a reason we’re one of the best workplaces in North America! We value integrity, adaptability and collaboration in an environment that moves quickly to drive incredible impact
• Equity: Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success!
• Health and Wellness: Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives
• Flexibility: Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
• Support: We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more