Senior Field Applications Scientist (Cryo-EM)

Work Schedule

Environmental Conditions

Job Description

Join our driven team at Thermo Fisher Scientific Inc. as a Senior Field Applications Engineer for cryo-electron microscopy, contributing to a top-tier organization where your skills can excel! You will play a crucial part in delivering flawless customer interactions and outstanding product assistance.

Responsibilities

• Foster positive relationships with customers by providing excellent customer service.
• Perform customer training both on-site and remotely, and interpret customer requirements to develop practical solutions.
• Facilitate the functional demonstration of newly assembled systems by conducting acceptance tests at the Thermo Fisher Scientific production facility or after installation at customer sites.
• Serve as a specialist in Cryo-EM within the life science domain.
• Support R&D, product development, marketing, and sales by lending applications expertise.

Minimum Requirements

• Proven experience in interacting with customers, service engineers, product marketing managers, and R&D teams.
• Strong communication and inter-cultural skills.
• Capability to operate autonomously as well as cooperatively within a group setting.
• Outstanding skill in translating customer needs into actionable solutions.
• 8 years' competence in cryo-electron microscopy within the life science domain and a bachelor's degree or advanced degree or equivalent work experience.

Knowledge, Skills, Abilities

• Outstanding colleague who thrives in a collaborative environment and is adept at working independently or remotely.
• Strong communication skills with a focus on inter-cultural understanding.
• Experience in conducting training and facilitating demonstrations.
• Ability to support various departments with applications expertise.

Join us and help make a difference in the world of scientific research and innovation. Your contributions will help us compete at a global level and successfully implement innovative solutions!