SOC Analyst I

Role Overview

The SOC Analyst I is responsible for monitoring, analyzing, and responding to security alerts, events, and incidents in accordance with established procedures and playbooks. This role requires sound analytical judgment, strong documentation skills, and the ability to communicate findings clearly and professionally.

The SOC Analyst I can independently triage and investigate common alert types, recognize patterns and indicators of compromise, and escalate incidents appropriately.

*IMPORTANT* This is a night shift role, with shifts occurring during the hours of 8pm-7am EST.

Main Responsibilities

• Monitor, triage, and respond to security alerts, events, and incidents following defined SOC procedures and playbooks

• Perform initial investigations to determine alert validity, scope, and potential impact

• Accurately document investigations, actions taken, and outcomes in the ticketing system

• Independently handle routine and low-to-moderate severity alerts and escalate higher-risk incidents as required

• Identify patterns, recurring alerts, or anomalies and document findings for review by senior analysts

• Communicate investigation findings clearly and professionally with internal teams and customers

• Assist in identifying potential security gaps or misconfigurations and escalate observations appropriately

• Support the monitoring and day-to-day operation of security tools and platforms

• Follow all information security, privacy, and data protection policies when handling client data

• Contribute to the maintenance and improvement of SOC documentation, procedures, and playbooks

• Stay informed on common attack techniques, emerging threats, and relevant vulnerabilities

• Maintain focus and accuracy while working in a fast-paced, alert-driven environment

Required Experience

• Exposure to a SOC, NOC, IT support, or similar technical operations environment.

• Familiarity with security monitoring concepts, incident response workflows, or alert handling

• Experience working with ticketing systems or case management tools

• Academic, internship, lab, or entry-level professional experience in cybersecurity, IT, or related fields is acceptable

Required Skills

• Strong written and verbal communication skills, particularly in documenting and explaining technical findings

• Solid understanding of networking and security fundamentals

• Ability to analyze alerts, logs, and events to determine appropriate response

• Attention to detail and consistency in documentation and process adherence

• Ability to prioritize workload and follow escalation procedures

• Basic familiarity with scripting or automation concepts is a plus

• Customer-focused mindset with the ability to remain calm and professional during incidents

Required Qualifications and Certifications

• Associate’s or Bachelor’s degree in a relevant field, or equivalent professional experience

• Security+ or similar foundational security certification preferred but not required

Additional Information

• Must undergo and pass federal and state background checks and credit checks

Compensation

• Competitive rate of $20/hour

Information Security & Data Privacy Responsibility

All employees are responsible for adhering to company Information Security and Privacy Policies and ensuring that all applicable procedures are consistently followed. This includes safeguarding client and company data to maintain its security, availability, and confidentiality, and upholding all legal and regulatory obligations related to data protection. Employees are expected to perform their duties in a manner that prevents security breaches or incidents that compromise business operations, client data, client data, or the company’s financial and operational standing.