Zuwa Iyen

Manage a portfolio of 10 bank integration projects across Sterling Bank, Union Bank, FCMB, GTBank, and HabariPay, leading three Project Managers and overseeing prioritization across the delivery pipeline. Delivered four products covering card issuing, acquiring, QR payments, payment links, and core banking infrastructure on Zone's decentralized payment switch.

Led end-to-end discovery, conceptualization, design, development, and launch of shift-based reconciliation reporting for the Merchant Application, reducing reconciliation errors by 30%. Managed cross-functional delivery of improvements to the Base Application card transaction reversal process, reducing duplicate transactions by 40%.

Managed more than 25 concurrent projects using JIRA to track project dependencies, work progress, budgeted hours, and resource allocation, contributing to a 15% improvement in timely project delivery. Coordinated quality assurance and development teams to deliver Mastercard, Discover Payment Application Specification, Dynamic Keys Injection, UnionPay, and American Express certifications across And

Gathered, organized, and documented business and technical requirements for more than 20 projects using Vision Documents, Business Requirement Documents, Product Requirement Documents, use cases, epics, and user stories. Created and maintained Microsoft Project schedules covering more than eight projects, improving communication of project progress and status to internal and external stakeholders

Pursued a Bachelor of Engineering in Civil Engineering.