Ishika Patel
@ishikapatel
Business Analyst at Indian Grocery Outlet, coordinating inventory and analyzing digital banking adoption.
United StatesWhat I'm looking for
At Indian Grocery Outlet, I manage daily retail operations, monitor inventory, coordinate orders, and support product availability. I also handle customer service and point-of-sale transactions.
At Gannon University, I supported departmental operations through process coordination, documentation, scheduling, and project tracking. I conducted qualitative and quantitative research and assisted with reports and presentations using Excel and PowerPoint.
At Gyanjyot Institute, I supported instructional planning, scheduling, and documentation as an Operations & Teaching Intern. I also analyzed student learning needs and contributed to process improvements in teaching delivery.
For my State Bank of India academic project, I analyzed consumer behavior around digital banking adoption. I surveyed more than 700 respondents, evaluated market conditions using SWOT and PESTEL, and developed recommendations for customer experience and digital services.
Experience
Work history, roles, and key accomplishments
Operations Associate
Indian Grocery Outlet
Feb 2026 - Present (8 months)
Managed daily retail operations, inventory monitoring, and stock replenishment. Delivered customer service and handled billing and POS operations.
Graduate Assistant
Gannon University
Aug 2024 - May 2025 (9 months)
Supported departmental operations through process coordination, documentation, and project tracking. Conducted research and assisted with reporting and presentations.
Operations & Teaching Intern
Gyanjyot Institute
Jul 2023 - Nov 2023 (4 months)
Supported daily operations by planning instructional activities and coordinating schedules. Analyzed student learning needs and adapted teaching methods.
Education
Degrees, certifications, and relevant coursework
Gannon University
Master of Public Administration, Public Administration
2024 - 2025
Pursued a Master of Public Administration, with coursework and capstone research on crisis management and public administration.
Gujarat University
Bachelor of Business Administration, Marketing
2020 - 2023
Earned a Bachelor of Business Administration with a focus on Marketing, including a market research project on digital banking adoption.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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