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Zia Rahman

@ziarahman1

Senior Product Manager at Oracle who shaped 16+ Oracle Retail releases across POS, digital commerce, payments, and agentic commerce.

Canada

Message

At Oracle, I contributed to 16+ major Oracle Retail product releases across Xstore POS, Customer Engagement Cloud Services, Digital Commerce, and EFTConnect. I defined requirements for register and self-checkout experiences, modernized Customer Engagement from legacy GWT to Oracle JET, and shaped cart-to-post-purchase journeys.

I also defined an early-stage agentic commerce assistant, from use-case prioritization and workflow design to MVP scoping for product discovery, order status, and guided refunds. Earlier, at SkillNet Solutions Inc. – Oracle Retail Gold Partner, I worked with retailers to map store operations and define Oracle Retail POS and customer engagement requirements.

Experience

Work history, roles, and key accomplishments

Senior Product Manager

Oracle

Nov 2016 - Sep 2026 (9 years 10 months)

Defined product requirements and led cross-functional initiatives for Oracle Retail Xstore POS, Customer Engagement, Digital Commerce, and EFTConnect. Redesigned POS interfaces, led modernization projects, and defined integration requirements for payments and agentic commerce.

Product Management Oracle Retail POS CRM Digital Commerce REST APIs OAuth Tokenization 3D Secure PCI Oracle JET Redwood Figma Codex RAG AI Product Analytics A B Testing Stakeholder Management

Business Analyst

SkillNet Solutions Inc.

Oct 2013 - Nov 2016 (3 years 1 month)

Led customer requirements workshops for Oracle Retail POS and Customer Engagement implementations, defining functional and integration requirements for North American retailers. Facilitated Conference Room Pilots and supported testing and production launches.