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Zenande Mqokozo

@zenandemqokozo

Marketing and digital marketing student who turns research into clear strategies, customer journeys, and actionable recommendations.

South Africa

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What I'm looking for

I’m looking for an entry-level role in marketing or digital marketing where I can use research, customer journey thinking, and data-driven recommendations to grow, collaborate, and deliver clear value for real customers.

I’m a marketing graduate with hands-on experience supporting community engagement and administrative operations, while building strong analytical and communication skills. I stay organized, work well independently or in teams, and bring a growth mindset to every project.

In my marketing journey, I applied digital marketing concepts in practice by using HubSpot to build email workflows and optimize touch-points across the customer journey. Whether I’m creating scannable copy with Canva and Hemingway Editor, synthesizing market data into strategic briefs, or supporting daily operations with Microsoft tools, my goal is to help teams make smarter decisions and connect meaningfully with audiences.

Experience

Work history, roles, and key accomplishments

Community Engagement Volunteer

King Edward Community Meetings

Jun 2025 - Jul 2025 (1 month)

Supported community meetings by creating engaging flyers in Canva and Word, organizing seating, and improving the attendee experience to increase participation.

Canva Microsoft Word Event Coordination Copywriting Community Engagement Seating Logistics Customer Service Verbal Communication

Office Administrative Assistant

Lwazcon Earthworks and Plant Hire

Jun 2024 - Jul 2024 (1 month)

Coordinated schedules, handled mail, and organized documents for the Nyandeni water schemes refurbishment, reducing administrative friction and freeing 3 hours per week for project leads.

Microsoft Office Scheduling Document Management Administrative Support Microsoft Excel Microsoft Word Microsoft PowerPoint Process Optimization

Education

Degrees, certifications, and relevant coursework

Boston City College

Bachelor of Commerce, Management Marketing

Completed 1 year of foundational coursework towards a Bachelor of Commerce in Management Marketing in 2021.

Holy Cross High School

Grade 12, General Education

Completed Grade 12 in 2020.

University of Free State

Bachelor of Commerce (Specialization in Marketing), Marketing

2025 -

Activities and societies: 19 Mar 2026 project: audited 3 gym models (premium, mid-tier, budget) across pricing, customer experience, and retention; delivered 8 actionable recommendations.

Completed an independent marketing project focusing on gym market competitive analysis. Audited premium, mid-tier, and budget gym models and delivered competitor-specific recommendations related to digital gaps, community engagement, and pricing innovation.