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Zeina MerhabiZM
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Zeina Merhabi

@zeinamerhabi

Export sales specialist at MHS Schneidetechnik GmbH who handled international orders and prepared export and customs documents.

Germany
Message

At MHS Schneidetechnik GmbH, I handled international customer orders from quotation through delivery. I prepared export and customs documents, including certificates of origin, proofs of preference, and commercial invoices.

Previously, I worked in inside sales at Heppner Spedition GmbH & Co. KG, preparing offers for international customers and maintaining customer records in ORION. At Dachser SE, I processed sea freight and rail shipments to China and prepared export and customs documents.

I’m certified in export customs procedures through the IHK seminar completed in 2025. I also bring experience in customer service and complaint handling, and I speak German, English, French, and Arabic.

Experience

Work history, roles, and key accomplishments

MG

Vertriebsmitarbeiterin Export / Innendienst

MHS Schneidetechnik GmbH

Sep 2023 - Mar 2026 (2 years 6 months)

Bearbeitung internationaler Kundenaufträge von der Angebotserstellung bis zur Lieferung, Pflege von ERP-Prozessen und Erstellung von Export- und Zolldokumenten. Enge Zusammenarbeit mit dem Außendienst und Bearbeitung von Reklamationen.

HK

Vertriebsmitarbeiterin Innendienst

Heppner Spedition GmbH & Co. KG

Dec 2020 - Nov 2021 (11 months)

Erstellung und Pflege von Angeboten für internationale Kunden, Koordination mit dem Außendienst, Reklamationsbearbeitung und Kundenbetreuung. Pflege der Kundenstammdaten im CMS (ORION) und Erstellung von Marktanalysen.

Education

Degrees, certifications, and relevant coursework

IW

IHK Zentrum für Weiterbildung

Seminar, Zollabwicklung Export

Completed a seminar on export customs handling in July 2025.

EU

Euro-FH

Hochschulkurs, Vertriebs- und Handelsmanagement

2021 - 2022

Completed a university course in sales and trade management from December 2021 to March 2022.

DP

Donner & Partner

Kauffrau für Spedition & Logistikdienstleistungen, Spedition & Logistikdienstleistungen

2016 - 2018

Completed vocational training as a freight forwarding and logistics services clerk from August 2016 to July 2018.

AS

Anglo-German Institut Stuttgart

Intensivsprachkurs B2, Deutsch

2015 - 2015

Completed an intensive German language course at B2 level in 2015.

IO

Institut der deutschen Sprache Offenburg

Intensivsprachkurs B1, Deutsch

2013 - 2013

Completed an intensive German language course at B1 level in 2013.

LT

Libanesische Universität Tripoli

Master 1, Rechtswissenschaften

2004 - 2008

Studied law at the Lebanese University in Tripoli from 2004 to 2008, achieving Master 1 level.

Tech stack

Software and tools used professionally

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