Zehra Kiran
@zehrakiran
Trainee psychologist and mental-health focused professional skilled in documentation, communication, and client support.
United StatesWhat I'm looking for
I’m a Trainee Psychologist with a strong passion for psychology and mental health, and I bring a self-motivated, team-oriented approach to every role. Currently, I work as a Medical Records Assistant at Psych Plus, managing patient letters, records, and notes while fulfilling requests from physicians, nurse practitioners, and physician assistants with same-day delivery.
I’ve also built complementary experience through freelancing as a Content Writer, producing 500–1000-word SEO-friendly articles under tight deadlines and using ChatGPT and other AI tools to support my workflow. Earlier, I worked as an intern in psychotherapy and psychological testing, supporting intellectually disabled children through individualized educational plans (IEPs), parent counseling, behavior modification, and speech therapy, and I volunteered remotely delivering a lecture on Imposter Syndrome and Perfectionism.
Experience
Work history, roles, and key accomplishments
Medical Records Assistant
Psych Plus
May 2024 - Present (2 years 1 month)
Manage patient medical documentation (letters, records, and notes) and fulfill same-day requests from MDs, nurse practitioners, and physician assistants. Coordinate with psychiatrists to complete required documentation while maintaining high patient and psychiatrist satisfaction.
Content Writer (Freelance)
Freelance
Oct 2022 - May 2024 (1 year 7 months)
Created SEO-friendly 500–1000 word articles on diverse topics under tight deadlines, maintaining an 80% client satisfaction rate. Researched topics, synthesized information, and used ChatGPT and other AI tools to support content development.
Customer Service Representative
ASD Welfare Trust MKB
Sep 2023 - Nov 2023 (2 months)
Handled daily customer interactions, invoicing, and product inquiries while ensuring timely dispatch of 20+ parcels. Resolved complaints to maintain customer satisfaction above the company average by 30%, and trained two new packing/data-entry team members.
Psychotherapy & Testing Intern
Government Special Education and Rehabilitation Complex
Sep 2022 - Nov 2022 (2 months)
Created and implemented Individualized Educational Plans (IEPs) for intellectually disabled children and provided parent counseling to support continuity and home-based education. Used behavior modification and speech therapy techniques, contributed to assessments, and supported special events to improve inclusion.
Education
Degrees, certifications, and relevant coursework
University of Karachi
Master of Arts, Clinical Psychology
2021 - 2022
Earned an M.A. in Clinical Psychology from the University of Karachi (2021–2022).
University of Karachi
Bachelor of Arts, Psychology
2018 - 2020
Completed a B.A. in Psychology at the University of Karachi (2018–2020).
Govt. Girls Degree College
Higher Secondary School Certificate (HSC) - Intermediate, Pre-Medical
2014 - 2016
Completed HSC (Intermediate) studies at Govt. Girls Degree College (2014–2016).
Availability
Location
United StatesAuthorized to work in
Job categories
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