Open to opportunities

Zain R

@zainr

Resourceful construction management student with hands-on testing, transport coordination, and customer-service experience.

United States

Message

What I'm looking for

I seek hands-on construction or materials-testing roles where I can apply field testing, project planning, and coordination skills while growing toward construction management.

I am a resourceful and dedicated construction management student with practical experience in construction materials testing, patient transport coordination, and customer-facing roles. I hold an Associate of Applied Science in Construction Management and am an ACI Concrete Field Testing Technician Grade I, with proficiency in AutoDesk, Microsoft Office, and EPIC Hyperspace.

I have demonstrated leadership by supervising and dispatching patient transports, onboarding new hires, and developing project plans. I combine strong soft skills and clerical accuracy (60 WPM) with physical readiness for site work, blueprint literacy, and a track record of reliable, safety-focused performance.

Experience

Work history, roles, and key accomplishments

Current

Patient Transport Supervisor

Current

Lehigh Valley Hospital Network

Jul 2021 - Present (4 years 4 months)

Supervised patient transport operations and dispatch coordination, ensuring timely transfers and improving departmental responsiveness. Managed scheduling and communication between clinical teams to maintain efficient patient flow.

Patient Transport Dispatch Coordination Scheduling Communication Team Supervision Emergency Response Microsoft Office

Host / Line Cook / Caterer

Sumo Sushi of Allentown

Feb 2019 - Jul 2023 (4 years 5 months)

Managed front-of-house duties and supported kitchen operations as host, line cook, and caterer, improving service efficiency and maintaining sanitary food-prep standards. Coordinated catering events and inventory for timely service delivery.

Food Preparation Customer Service Inventory Management Teamwork Time Management Equipment Maintenance

Construction Materials Technician

Barry Isset and Associates

Apr 2022 - Aug 2022 (4 months)

Performed construction materials testing and field inspections, producing accurate reports to support project quality control. Applied ACI Concrete Field Testing Technician Grade I procedures to ensure compliance with specifications.

Materials Testing Technical Reporting Quality Control

Customer Service Representative

Best Buy

Feb 2019 - Apr 2020 (1 year 2 months)

Handled high-volume customer service phone support, resolved product and order issues, and communicated promotions to customers to improve satisfaction. Managed documentation and appointment/reservation scheduling.

Customer Service Phone Support Order Resolution Scheduling CRM Communication Microsoft Office

Customer Service / Sales Associate

Weis Markets

Aug 2016 - Feb 2019 (2 years 6 months)

Provided sales and customer service support on the store floor, managed invoices and product organization, and assisted customers with purchases to drive repeat business. Maintained store presentation and inventory accuracy.

Customer Service Sales Cash Handling Inventory Management Merchandising Invoicing Communication Teamwork

Education

Degrees, certifications, and relevant coursework

Lehigh Carbon Community College

Associate of Applied Science, Construction Management

Graduated with an Associate of Applied Science in Construction Management in May 2022, focused on construction practices, blueprint reading, and project planning.