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Zainab Delawala

@zainabdelawala

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I design AI conversation systems, evaluation interfaces, and ethical guardrails for human judgment.

India

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What I'm looking for

I'm looking to design AI products where conversation, evaluation, and human judgment need to work responsibly together. I want to shape product strategy and take ideas from research and interaction design through production.

I design the moments where AI and human judgment work together, from conversation systems and evaluation interfaces to the guardrails in between. Across eight years in engineering and product design, I bring ideas from strategy through production.

At Proof-of-Skill, I was the sole designer on an eight-member team building an AI-driven hiring platform. I shaped matching, candidate visibility, information architecture, and voice-agent experiences using ElevenLabs and Bolna AI, onboarding 4,000+ candidates through calls averaging about 20 minutes.

I also redesigned skill-assessment review flows into verdict-first layouts with AI-generated summaries and shipped frontend changes directly using Claude Code and Git. Previously, at Unacademy Graphy, I designed Community and Memberships for a SaaS platform serving 150K+ content creators and educators.

My work spans Clear, where I designed experiences supporting approximately 8M monthly visits, and Proximity Works, where I led Media.net's brand refresh and website redesign and designed a UPI-app onboarding feature for Dream11 users. I began as a software engineer at BNP Paribas, building Angular-based risk-management and user-administration tools.

Experience

Work history, roles, and key accomplishments

Product Design Consultant

Proof-of-Skill

Jun 2025 - Jul 2026 (1 year 1 month)

Led experience design across candidate and company journeys for an AI-driven hiring platform as the sole designer on an 8-member team. Shaped product strategy and designed voice agent conversational experiences, onboarding 4,000+ candidates.

ElevenLabs Bolna Claude Code Git Conversation Design Product Strategy Information Architecture

SEL Facilitator

Teach For India

Jun 2024 - Jan 2025 (7 months)

Conducted SEL sessions for Grade 6 students focused on empathy, self-awareness, resilience, and emotional regulation. Designed activity-based lesson plans tailored to under-resourced classroom environments.

Social Emotional Learning Lesson Planning Classroom Management Collaboration

UI/UX Designer

Proximity Works

Jan 2024 - Oct 2024 (9 months)

Managed client-side expectations and communication across multiple design engagements. Led brand refresh and website redesign for Media.net and designed onboarding features for Dream11's UPI app.

UI UX Design Client Management Branding Web Design Research

Mentor

10kdesigners

Jan 2022 - Jun 2024 (2 years 5 months)

Mentored and guided early-career designers through design fundamentals, provided assignment feedback, and offered career advice. Fostered a culture of learning and growth in the design community.

Mentorship Design Fundamentals Feedback Career Guidance

Product Designer

Unacademy, Graphy

Apr 2022 - Apr 2023 (1 year)

Designed key features for the SaaS platform including Community and Memberships, helping over 150K+ content creators scale their knowledge businesses. Led 0-1 product design initiatives in the creator-economy space.

Product Design SaaS Community Design Memberships 0 1 Product Development

Product Designer

Clear (previously ClearTax)

Jun 2021 - Apr 2022 (10 months)

Designed web experiences for Clear's platform supporting approximately 8M monthly visits. Designed listing and browsing experiences for Stocks and Mutual Funds, and restructured navigation across the website.

Product Design Web Design Information Architecture User Research Product Analytics

Software Engineer

BNP Paribas

Jun 2018 - May 2021 (2 years 11 months)

Developed front-end solutions for risk management and user administration tools using HTML, CSS, JavaScript, and Angular. Collaborated with the UK team on integration testing and L3 support for critical banking applications.

HTML CSS JavaScript Angular Integration Testing L3 Support