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Yuzhe Zhang

@yuzhezhang

Customer operations professional with client support experience at FOTORAMASTUDIO, helping customers navigate graduation portrait sessions.

China

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What I'm looking for

I’m seeking a remote Customer Operations, Client Support, or Operations Coordinator role where I can apply my experience communicating with clients and students, coordinating workflows, and explaining processes clearly.

At FOTORAMASTUDIO, I photographed and retouched graduation portraits and communicated with students and customers throughout their sessions. I helped explain the process and support a smooth client experience.

At LOUPE THIS, I produced commercial product photography for luxury watch brands and coordinated shoot requirements and image deliverables. At RH (RESTORATION HARDWARE), I retouched furniture product photography within an established production workflow.

At the University of California, Irvine, I supported undergraduate art courses by helping students understand course concepts, assignments, and creative processes. I also worked with faculty and students in an English-language academic environment.

I bring experience in client and stakeholder communication, workflow coordination, and explaining processes clearly. I’m seeking to apply these strengths in a remote customer operations, client support, or operations coordinator role.

Experience

Work history, roles, and key accomplishments

Graduate Teaching Assistant

University of California, Irvine

Jan 2023 - Jan 2026 (3 years)

Supported 8 undergraduate art courses across 8 semesters, contributing to 80 class sessions. Helped students understand course concepts and creative processes through clear, constructive communication.

Teaching Communication Skills Art Education Student Support

Photographer & Photo Retoucher

Fotorama Studio

Oct 2023 - Oct 2025 (2 years)

Photographed and retouched graduation portraits for elementary, middle, and high school clients. Communicated directly with students and customers to ensure a smooth client experience and managed image production with attention to accuracy and delivery requirements.

Photography Photo Retouching Client Communication Photoshop Lightroom Workflow Coordination

Commercial Photographer

Loupe This

Jun 2023 - Sep 2023 (3 months)

Produced commercial product photography for luxury watch brands. Worked within a professional product-photography workflow, coordinating shoot requirements and image deliverables while maintaining visual quality control.

Commercial Photography Product Photography Workflow Coordination Quality Control Photoshop Lightroom

Photo Retoucher

RH (Restoration Hardware)

Feb 2023 - May 2023 (3 months)

Retouched furniture product photography for a premium home-furnishings retailer. Completed image-editing tasks within an established commercial production workflow and quality standard.

Photo Retouching Photoshop Commercial Production Quality Control

Undergraduate Teaching Assistant

ArtCenter College of Design

Jan 2019 - Jan 2022 (3 years)

Supported 4 photography courses across 4 semesters, contributing to 56 class sessions. Assisted with course activities and helped communicate photography concepts and practical techniques to students.

Teaching Photography Communication Skills Student Support