Youssef Amr

Resolved 84 of 115 long-standing team defects, achieving zero outstanding defects, and recognized as a Quarterly Top Achiever. Investigated and resolved 10+ live production incidents monthly, cutting average time-to-resolution by 5 hours, and developing the frontend migration of Vodafone Germany's SIM/eSIM website to React.

Developed production Angular features for Vodafone Germany's Kabel and Tariff platforms, contributing to a full product epic release that drove a 73% increase in website visits. Designed accessible UI components achieving WCAG compliance and recognized twice as a VOIS Top Achiever.

Developed a centralized Digital Authorization System using Laravel and Bootstrap to manage physical security permissions. Automated card generation and printing workflows, reducing manual processing time by approximately 40%.

Optimized database schema and query performance for the business analytics team, reducing average report generation time and improving data accuracy for downstream decision-making.

Built responsive web application features for Vodafone using React and Redux under Agile methodology.

Attended a semester abroad at GIU Berlin, Germany. Earned a Bachelor of Science in Computer Science and Engineering.