Open to opportunities

yosra louati

@yosralouati

Message

Creative marketing professional with strong customer service skills.

Canada

Message

What I'm looking for

I am looking for a role that allows me to leverage my creativity and customer service skills in a supportive and collaborative environment.

My name is Yosra Louati, and I am a dedicated marketing professional with a passion for creativity and customer service. With experience as a Cooking School Assistant and Floral Clerk, I have honed my skills in food preparation, customer engagement, and product presentation. I thrive in dynamic environments where I can utilize my organizational abilities and strategic thinking to enhance brand awareness and drive sales.

In addition to my hands-on experience, I have completed internships in SEO analysis and media marketing, where I developed a keen understanding of digital trends and consumer behavior. My educational background includes a Diplôme d'études collégiales and a Diplôme d’études professionnelle in Esthetics, which further enriches my skill set. I am fluent in French, English, and Arabic, allowing me to connect with diverse audiences effectively.

Experience

Work history, roles, and key accomplishments

Current

Floral Clerk

Current

Provigo

Jan 2021 - Present (4 years 6 months)

Provided exceptional customer service, creating and arranging floral bouquets for clients. Maintained product quality through date checks and stock rotation, and managed displays to promote sales.

Customer Service Floral Design Merchandising Inventory Management Cashiering Communication

Current

Assistant

Current

Linda Gagnon Child Psychologist Office

Jan 2024 - Present (1 year 6 months)

Translated documents and organized client files to ensure efficient record-keeping. Managed various administrative tasks and paperwork to support office operations.

File Management Administrative Support Document Management Communication Data Entry Office Administration Task Management Record keeping

Cooking School Assistant

President Choice Culinary School

Jan 2018 - Dec 2020 (2 years 11 months)

Prepared food for adult cooking classes and assisted chefs during sessions. Instructed youth through recipes and managed event setup, including decor for private events.

Food Preparation Culinary Arts Customer Service Kitchen Management Inventory Management Food Safety Teamwork Leadership Communication

Education

Degrees, certifications, and relevant coursework

COMPÉTENCES OUTAOUIS

Diplôme d’études professionnelle, Esthétique

2023 - 2024

Undertook professional studies in Esthétique, focusing on practical skills and industry-specific knowledge. This program provided hands-on training for a career in aesthetics.

HERITAGE COLLEGE

Diplôme d'études collégiales (DEC), General Studies

2021 - 2023

Pursued post-secondary studies, gaining specialized knowledge and skills in a chosen field. This program prepared for further university studies or direct entry into the workforce.

PHILEMON WRIGHT HIGHSCHOOL

Diplôme d'études sécondaire (DES), General Studies

2016 - 2021

Completed secondary education, acquiring foundational knowledge across various subjects. Developed essential academic and life skills during this period.