Open to opportunities

Yohane Amponsah

@yohaneamponsah

Message

Aspiring conflict analyst and human-rights defender with administration and data skills.

Ghana

Message

What I'm looking for

I seek work where I can apply conflict analysis, research and administrative skills in a mission-driven organization that values impact, learning, and collaborative support.

I am an aspirational professional with a background in conflict analysis, administration, sales, and data collection, committed to using learning to benefit society.

I have worked in administrative and customer-facing roles at the National Service Authority, performed field data collection for Oxford Research Group, and completed internships supporting operations, communications, and website updates.

My education includes a B.A. in Political Science, diplomas in Diplomacy and Data Analytics, and certificates in Conflict Management and Sales Management, which inform my cross-disciplinary approach.

I am motivated to be a voice for the voiceless and bring meticulous data handling, clear communication, and strong administrative support to organizations focused on human rights, research, or community impact.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

National Service Authority

Oct 2024 - Present (1 year)

Manage office administration and personnel data entry for Tema Metro, processing monthly forms for payments and handling customer inquiries to maintain service continuity for personnel.

Data Entry Office Administration Customer Service Records Management Communication Microsoft Excel

Data Assistant

Oxford Research Group

Jan 2024 - Mar 2024 (2 months)

Administered questionnaires across 34 constituencies in Accra, ensured accurate confidential data collection, and organized datasets for analysis to support research outputs.

Data Collection Data Management Confidentiality Team Representation

Office Intern

DTRT Company

Sep 2022 - Nov 2022 (2 months)

Supported administrative operations, managed customer inquiries via email/phone/live chat, updated website content, and assisted HR and project managers with day-to-day tasks.

Administrative Support Customer Service Web Content Management Team Collaboration HR Support Professional Office Conduct

Sales Representative

Lotus Gallery

Sep 2021 - Nov 2022 (1 year 2 months)

Promoted products and handled online community management, processed orders and deliveries, and prepared sales documentation including invoices and marketing emails.

Sales Customer Engagement Social Media Management order fulfillment Invoicing Communication