
Yesly Valdez
@yeslyvaldez
Customer Support Representative at Elios Gym, assisting with memberships and inquiries while keeping customer records organized.
What I'm looking for
At Elios Gym, I assist customers with inquiries, registrations, memberships, and daily requests, aiming to provide personalized attention and a positive customer experience.
I manage customer information and administrative records through the gym’s access and registration system. I also help resolve customer concerns, coordinate with staff and management, and escalate issues when needed.
I support front-desk operations and internal communication, and create social media content and promotional communications for the gym. I’m interested in developing a career in remote customer support.
Experience
Work history, roles, and key accomplishments
Customer Service & Administrative Assistant
Elios Gym
Jan 2026 - Present (10 months)
Assisted customers with inquiries, registrations, memberships, and daily requests, ensuring a positive customer experience. Managed customer information and administrative records, resolved concerns, and supported front-desk operations and social media content.
Education
Degrees, certifications, and relevant coursework
Universidad Técnica Particular de Loja (UTPL)
Bachelor's Degree, Political Science and International Relations
Pursuing a Bachelor's Degree in Political Science and International Relations, currently in progress.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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