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Yesly Valdez

@yeslyvaldez

Customer Support Representative at Elios Gym, assisting with memberships and inquiries while keeping customer records organized.

Ecuador
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What I'm looking for

I’m interested in developing a career in remote customer support.

At Elios Gym, I assist customers with inquiries, registrations, memberships, and daily requests, aiming to provide personalized attention and a positive customer experience.

I manage customer information and administrative records through the gym’s access and registration system. I also help resolve customer concerns, coordinate with staff and management, and escalate issues when needed.

I support front-desk operations and internal communication, and create social media content and promotional communications for the gym. I’m interested in developing a career in remote customer support.

Experience

Work history, roles, and key accomplishments

EG
Current

Customer Service & Administrative Assistant

Elios Gym

Jan 2026 - Present (10 months)

Assisted customers with inquiries, registrations, memberships, and daily requests, ensuring a positive customer experience. Managed customer information and administrative records, resolved concerns, and supported front-desk operations and social media content.

Education

Degrees, certifications, and relevant coursework

Universidad Técnica Particular de Loja (UTPL) logoUU

Universidad Técnica Particular de Loja (UTPL)

Bachelor's Degree, Political Science and International Relations

Pursuing a Bachelor's Degree in Political Science and International Relations, currently in progress.

Tech stack

Software and tools used professionally

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