Open to opportunities

Yen C

@yenc

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Versatile professional with 10+ years in investigations and operations.

United States

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What I'm looking for

I am seeking a role that values operational efficiency and offers opportunities for growth.

I am a versatile, bilingual professional with over 10 years of experience across investigations, legal case management, operations, finance, and team leadership. My career has been marked by a commitment to handling sensitive information and driving operational success in fast-paced environments. I hold recent certifications in cybersecurity and HIPAA compliance, which underscore my strong foundation in data protection and digital operations.

In my current role as a Senior Investigative Analyst at InSpectre Solutions, I conduct comprehensive international investigations and author in-depth reports that support legal teams and insurance carriers. My ability to manage financial operations and train investigative staff has led to significant improvements in team productivity. I am known for my problem-solving skills and my ability to communicate effectively across various levels of an organization.

I am open to new opportunities in operations, compliance, investigations, case management, and administrative leadership, where I can leverage my skills to contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Senior Investigative Analyst

Current

InSpectre Solutions, Inc

Oct 2020 - Present (4 years 7 months)

Conducted comprehensive international investigations for Defense Base Act, workers’ compensation, and war hazard claims, identifying patterns of fraud and delivering high-quality reports that informed legal and insurance outcomes. Authored in-depth investigative reports consolidating all gathered data, findings, and analysis to support legal teams and insurance carriers in fraud detection and liab

Investigation Report Preparation Financial Operations Fraud Detection Team Leadership Skopenow Delvepoint

Pre-Litigation Case Manager

The Law Offices of Michael S. Lamonsoff, PLLC

Feb 2017 - Present (8 years 3 months)

Managed over 100 active pre-litigation personal injury cases involving motor vehicle accidents and premises liability claims. Conducted new client intakes, scheduled medical treatments, tracked records and billing, and ensured cases were moving efficiently through treatment phases. Drafted and submitted detailed settlement demands that led to high-value case resolutions and strengthened negotiatio

Client Communication Project Coordination Documentation Negotiation Billing Settlement Demands

Bookkeeper

John Rosselli & Associates

May 2015 - Present (10 years)

Handled daily sales, invoicing, and monthly billing cycles using QuickBooks. Maintained accurate records of vendor payments, purchase orders, and credit card audits. Collaborated with the controller to streamline financial reporting, contributing to successful audits and reconciliations.

Bookkeeping Quickbooks Invoicing Billing Financial Reporting Auditing Reconciliations

Senior Treasury Analyst

Marsh & McLennan Companies

Nov 2009 - Present (15 years 6 months)

Processed high-volume international wire transfers and ACH transactions across multiple currencies, ensuring timely and secure financial operations. Generated daily, weekly, and quarterly cash flow reports to assist in forecasting and budgeting activities. Supported financial controls by managing documentation for audits, safeguarding records and vendor data, and maintaining payment accuracy acros

Wire Transfers ACH Cash Reporting Financial Forecasting Budgeting Financial Control