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Yelitza Pineda

@yelitzapineda

Content manager and digital assistant who grew communities by 10,000+ followers and increased organic reach by 65%.

As an independent provider of virtual assistance, prospecting, and client management services, I designed content-planning methods and workflows that increased average organic reach by 65%. I also managed digital channels and used prospecting strategies to grow an audience by more than 10,000 followers in six months.

At Asociación Cooperativa Servicios Viyenros 030414,R.L. and Alto lmpacto. Marketing Digital y Material POP, I managed content and improved engagement, email open rates, and social-media-driven website traffic through campaigns, content calendars, and tailored copy. Earlier, as Gerente Administrativo at Festejos Agny-Yel16, C.A., I reduced fixed service costs by 15% by standardizing supplier contracts.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant and Client Management

Current

Independiente / Emprendimiento Digital

Jan 2024 - Present (2 years 10 months)

Provided virtual assistance, prospecting, and client management services. Designed and standardized content planning methodologies and workflows, increasing average organic reach by 65%.

Google Workspace Trello Social Media Lead Generation Google Analytics Content Planning Time Management

Content Manager

Alto lmpacto. Marketing Digital y Material POP

Jan 2016 - Jan 2024 (8 years)

Increased email open rate by 35% through persuasive copywriting and strategic subject line personalization. Boosted web traffic from social media by 50% and reduced bounce rate by 25%.

Copywriting Email Marketing Google Analytics Content Strategy Social Media Call To Action Optimization

Content Manager

Asociación Cooperativa Servicios Viyenros 030414,R.L.

Jan 2016 - Jan 2024 (8 years)

Increased interaction rate by 60% on Instagram and Facebook through strategic restructuring of the content calendar. Drove organic growth of over 10,000 followers in 6 months.

Instagram Facebook Content Strategy Social Media Analytics Google Form Community Management

Administrative Manager

Festejos Agny-Yel16, C.A.

Jan 2011 - Jan 2016 (5 years)

Reduced fixed costs per service by 15% through restructuring and standardizing contracts with key suppliers. Led distribution of assignments and logistics coordination for work teams.

Cost Reduction Contract Management Logistics Coordination Team Leadership Budget Optimization

Education

Degrees, certifications, and relevant coursework

Elevate Group

2026 -

Ongoing education at Elevate Group in 2026.

Centro Simón Bolívar

2022 - 2022

Education at Centro Simón Bolívar in 2022.

Universidad Nacional Experimental Simón Rodríguez

Human Resources Management

2012 - 2012

Studied fundamentals in human resources management, handling sensitive information, organization and attention to detail, and customer orientation.

Colegio Universitario Monseñor de Talavera

1989 - 1993

Completed a degree project involving the systematization and implementation of an automation software for credit and debit notes, which was adopted by a company, reducing document search time by 80%.