Yazmeen Guadamuz

Handled inside sales and customer interactions in a high-volume contact center, meeting performance and service targets while managing inbound/outbound calls.

Performed venipuncture and blood collection in a diagnostic lab setting, ensuring specimen integrity, accurate labeling, and patient care.

Conducted venipuncture and assisted laboratory processes in a hospital clinical setting, maintaining patient safety and accurate specimen processing.

Provided administrative support, scheduling, and patient communications for a holistic healthcare practice, improving office efficiency and appointment flow.

Served as a client advisor in a luxury brand contact center, delivering high-quality customer service and resolving client inquiries to maintain brand standards.

Managed front desk operations and guest services, handling reservations, check-ins, and guest inquiries to enhance satisfaction.

Operated the front desk, managed membership check-ins, and provided customer support and facility information to members and guests.

Handled front desk concierge duties, guest check-ins, and service requests while maintaining professional guest relations at a hospitality property.

Performed front desk attendant duties including guest check-ins, customer service, and administrative support to ensure smooth daily operations.

Grade: 3.1 GPA

Activities and societies: Spanish Honor Society; Honors biology; Honor roll

Graduated from Dr. Michael Krop Senior High School in 2016 with a 3.1 GPA and participation in Spanish Honor Society and Honor Roll.

Licensed national producer for Florida life and annuity (including variable contracts), license code 0214.

Certified in phlebotomy.

Completed an associate degree at Broward College in 2020.

Licensed national producer for Florida health insurance, license code 0240.