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YASH GODBOLE

@yashgodbole

Business Analyst at SHYENA TECH YARNS, where I worked on AI-powered customer experience platforms and delivered a successful UK-client proof of concept.

India

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At SHYENA TECH YARNS PVT LTD, I worked on AI-powered customer experience platforms, including Cx_360 and Speech Analytics. I contributed to applying AI to existing client software and delivered a successful proof of concept for a UK client, bringing global exposure to the company.

Earlier, at TSL Consulting, I worked across business analysis and business development for cloud, AI, and machine-learning services, including client transitions to Databricks, AWS, and Snowflake. My work has included requirements gathering and documentation, process and gap analysis, and testing; I’m trained in Scrum and Product Ownership and hold business analysis and analytics certifications.

Experience

Work history, roles, and key accomplishments

Business Analyst / Scrum Master

Shyena Tech Yarns Pvt Ltd

Oct 2024 - Nov 2025 (1 year 1 month)

Gathered and elicited requirements using brainstorming, interviews, prototypes, workshops, and focus groups. Delivered comprehensive documentation including BRDs, FRDs, use cases, process flows, change requests, and traceability matrices. Applied AI to client software through API integration, focusing on AI-powered platforms such as voice bots, chatbots, speech analytics, and Agentic AI.

Business Analysis Requirements Gathering BRD FRD Use Cases Process Flow Change Requests Traceability Matrix AI API Integration Speech Analytics Chatbot Voicebots Agentic AI Customer Experience Scrum

Business Development Specialist / Business Analyst

TSL Consulting

Jul 2024 - Oct 2024 (3 months)

Part of the IT product and service management team for cloud data management, AI, and machine learning products. Consulted clients on transitioning data to cloud solutions like Databricks, AWS, and Snowflake. Led development teams, wrote and reviewed functional and technical analyses, created and executed test plans, and provided technical and functional support.

Business Analysis Product Roadmap Team Management Functional Analysis Technical analysis Test Planning Test Execution Cloud Computing Databricks AWS Snowflake Training Documentation

Research Analyst / Junior Business Analyst

ManlITics B2B ITES

Jan 2024 - Jul 2024 (6 months)

Gathered and elicited requirements using brainstorming, interviews, prototypes, workshops, and focus groups. Conducted gap analysis and scope definition using UML, context diagrams, and BPMN. Delivered requirement documents including BRD, FRD, use case, process flow, change requests, and traceability matrix. Provided technical and functional support to development teams and trained end users.

Business Analysis Requirements Gathering Gap Analysis Project Scope Definition UML System Context Diagrams BPMN BRD FRD Use Cases Process Flow Change Requests Traceability Matrix Training Documentation

Data Research Analyst

Exuberant Research Pvt Ltd

Mar 2023 - Jan 2024 (10 months)

Gained in-depth understanding of the Business Analyst role and domain knowledge. Led solution demos and presentations for prospects. Conducted organizational attribute assessments, impact index assessments, risk assessments, resistance management, training needs assessments, communication plans, training plans, and change effectiveness assessments.

Business Analysis Solution Demonstrations Presentation Skills Risk Assessment Change Management Training Needs Assessment Communications Planning Training Plans