Yanninia Madigan

Manage high-volume inbound donor calls for scheduling, eligibility, and sensitive health discussions, documenting interactions in CRM to maintain continuity of care and compliance. Resolved scheduling conflicts and collaborated cross-functionally to support operational needs and donor satisfaction.

Coordinated donor outreach and appointment scheduling for mobile and fixed-site collections, responded to donor inquiries, and maintained accurate donor records to support collection logistics. Promoted to service-focused role for performance and reliability.

Supported photographers across weddings, portraits, fine art, and product shoots through set management, client communication, second shooting, photo editing, and digital asset management. Owned and operated a children’s portrait studio, managing client appointments, sales, orders, event hosting, and day-to-day business operations including scheduling, invoicing, marketing, and customer service.

Provided in-hospital newborn photography with strict HIPAA compliance. Coordinated with medical staff to support family safety and comfort while managing client scheduling, sales, and product ordering.

Managed equipment reservations and ensured timely, damage-free returns. Provided customer service and assisted students with rental processes.

Performed portrait photography for families and newborns and managed client orders and product delivery. Provided customer service and supported the full portrait sales workflow.

Assisted with wedding and event photography, supporting lighting and posing. Helped photographers with scheduling and client communications for smooth event execution.