YMYamnkela Maduna
@yamnkelamaduna
LMS and IT support specialist focused on Moodle, user training, and systems troubleshooting.
South AfricaWhat I'm looking for
I am an LMS and IT support specialist with hands-on experience managing Moodle and NOLS LMS platforms, ensuring daily operations, user role management, content organization, and system integrations. I have provided technical support, conducted staff training, and generated activity and completion reports to drive learning improvements.
Previously I worked as an IT Technician supporting O365 applications—Outlook, Teams, OneDrive, and SharePoint—resolving email sync, access, and connectivity issues and maintaining system availability. I am familiar with Microsoft Defender and Remote Desktop (RDP), and I quickly learn new tools and platforms such as Citrix and Mimecast.
I am proactive, tech-driven, and dependable, eager to move from a contract role to a permanent position where I can contribute long-term, grow my skills, and help design and implement effective e-learning solutions.
Experience
Work history, roles, and key accomplishments
Learning Management Specialist
Empire Partner Foundation
Managed and maintained NOLS LMS and Moodle platforms, providing technical support, user account administration, integrations, and staff training while generating reports on user activity to improve course completion and learning outcomes.
Education
Degrees, certifications, and relevant coursework
National Diploma in Information Technology
National Diploma, Information Technology
Completed a National Diploma in Information Technology focusing on practical IT skills and systems support.
Availability
Location
South AfricaAuthorized to work in
Job categories
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