Yachana Seth
@yachanaseth
Dedicated operational manager with expertise in visa processing and training.
What I'm looking for
I am a results-driven professional with a strong background in operational management and visa processing. My experience as an Operational Manager at Right Point Study Abroad has equipped me with the skills to develop and maintain operational policies that align with organizational objectives. I have a proven track record of improving customer service and enhancing business processes, ensuring that clients receive the highest quality of service.
In my previous role as a Visa Filing Officer and SOP Writer, I honed my ability to edit and refine documents for clarity and accuracy, integrating stakeholder feedback to produce effective standard operating procedures. My experience as a Spoken English Trainer has also allowed me to develop strong communication skills, enabling me to train students effectively and help them achieve their language goals. I am committed to continuous improvement and dedicated to delivering exceptional results in every role I undertake.
Experience
Work history, roles, and key accomplishments
Visa Filing Officer
Freelancer
Provided recommendations for updating outdated procedures based on market conditions. Edited documents for accuracy and integrated stakeholder feedback into final SOPs.
Operational Manager
Right Point Study Abroad
Oct 2023 - Apr 2024 (6 months)
Developed operational policies and procedures to meet organizational objectives. Improved customer services and business processes while collaborating with Go8 universities.
Primary School Teacher
Kidz Valley Public School
Sep 2019 - Mar 2020 (6 months)
Created an interactive classroom atmosphere to maintain student interest and facilitated learning. Maintained student records and prepared reports for parents.
Spoken English Trainer
Passion Overseas Consultants
Aug 2020 - Sep 2023 (3 years 1 month)
Supervised the Australia study visa department and provided counseling for IELTS/PTE. Trained students in English language proficiency.
Education
Degrees, certifications, and relevant coursework
Nottingham Business School
Bachelor of Business Administration, Business Administration
2018 - 2019
Grade: 67%
Completed a Grade A certificate in Business from Nottingham Business School, focusing on various aspects of business administration and management.
Guru Nanak Dev University
Bachelor of Business Administration, Business Administration
2016 - 2019
Grade: 67%
Pursued a Bachelor of Business Administration (BBA) at GNDU, gaining knowledge in business principles, management, and administration.
Hindu College
Senior Secondary, General Studies
2014 - 2016
Grade: 76%
Completed Senior Secondary education with a focus on various subjects, achieving a percentile of 76%.
Alexandra School
Matriculation, General Studies
2012 - 2014
Grade: 77%
Achieved Matriculation certification from ICSE board with a percentile of 77%, laying the foundation for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Yachana?
You can contact Yachana and 90k+ other talented remote workers on Himalayas.
Message YachanaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
