Xavier Simpson
@xaviersimpson
Cloud Support professional at StrictlyTech who provisioned AWS infrastructure with Terraform.
United StatesWhat I'm looking for
At StrictlyTech, I supported cloud-connected infrastructure and user environments through ticket-based Tier 1–2 troubleshooting. I assisted with system provisioning and endpoint deployment, and documented and escalated infrastructure incidents.
In cloud projects, I provisioned AWS infrastructure with Terraform and built GitHub Actions pipelines to deploy and validate infrastructure changes. I also deployed Linux and Windows virtual machines in AWS and Azure, and practiced monitoring and incident response with Amazon CloudWatch.
Experience
Work history, roles, and key accomplishments
Cloud Support / IT Operations
Strictly Tech
Jul 2023 - Present (3 years 3 months)
Supported cloud-connected infrastructure and user environments through ticket-based Tier 1–2 troubleshooting. Assisted with system provisioning, device imaging, and endpoint deployment, and coordinated warranty repairs with OEM vendors.
HVAC/Refrigeration Technician
Air-Eze
Nov 2021 - Jan 2023 (1 year 2 months)
Performed troubleshooting and repair of mechanical and electrical systems. Conducted preventative maintenance and documented system deficiencies.
Inspected, repaired, and tested mechanical and electrical utility systems. Followed strict safety, compliance, and documentation procedures, and troubleshot system failures to determine root causes and corrective actions.
Education
Degrees, certifications, and relevant coursework
PC Professor
Wired & Wireless Network Professional, Networking and Cloud Administration
2024 - 2024
Completed in-depth technical training in networking, wireless technologies, cloud administration, and security. Coursework included CCNA fundamentals, enterprise networking, wireless network administration, VoIP and video integration, Microsoft Cloud Administration, AWS Cloud Administration, and computer security essentials.
Tech Launch Academy
Certification - Networking Security Professional Preparatory, Networking and Security
2023 - 2023
Completed an intensive IT and cybersecurity preparatory program focused on networking fundamentals, system administration, security concepts, and hands-on labs aligned with CompTIA A+, Network+, and Security+ certifications.
Broward College
Associate of Science, Aviation
2014 - 2017
Associate of Science in Aviation from Broward College from 2014 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Xavier?
You can contact Xavier and 90k+ other talented remote workers on Himalayas.
Message XavierGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
