WUwucingtempur User
@wucingtempur
Technical leader with IT systems expertise and strong customer-facing experience delivering global service excellence.
IndonesiaWhat I'm looking for
I am an IT leader with a D3 Diploma in Information Technology from Universitas Padjadjaran and a track record managing IT operations in healthcare and remote assessment roles.
As Head of the IT Department at Pasundan Hospital (Dec 2021–Aug 2025) I led technical teams and systems management, and I currently serve as IT Staff Chief Lead Assessor at Yandex in a remote capacity.
My background includes high-pressure, customer-facing roles with Qatar Airways and Air Atlanta Icelandic and customer service at Indosat Ooredoo, which strengthened my client management and communication skills.
I am organized, quick to learn, fluent in written and spoken English, and seeking a challenging, responsible role where I can apply technical leadership, remote-working capabilities, and service excellence.
Experience
Work history, roles, and key accomplishments
YAIT Staff Chief Lead Assessor
Yandex
Sep 2025 - Present (1 month)
Performed remote IT assessment and data analysis duties as IT Staff Chief Lead Assessor beginning Sep 2025, improving remote workflow efficiency and assessment accuracy.
Head of IT
Pasundan Hospital
Dec 2021 - Aug 2025 (3 years 8 months)
Led the IT department, overseeing systems management and IT operations from Dec 2021 to Aug 2025 to maintain service continuity and support clinical and administrative systems.
QAFlight Attendant
Qatar Airways
May 2019 - Jul 2020 (1 year 2 months)
Delivered high-quality inflight service and managed passenger safety and satisfaction while operating on international routes May 2019 to Jul 2020, maintaining service standards under pressure.
Flight Attendant
Air Atlanta Icelandic
Mar 2018 - Jun 2018 (3 months)
Provided inflight customer service and ensured safety compliance while operating for Air Atlanta Icelandic from Mar 2018 to Jun 2018, enhancing passenger experience on charter operations.
Customer Service Representative
Indosat Ooredoo
Feb 2016 - Mar 2018 (2 years 1 month)
Handled customer inquiries and support tasks at Indosat Ooredoo in 2016–2018, resolving issues to maintain customer satisfaction and service quality.
Education
Degrees, certifications, and relevant coursework
UPUniversitas Padjadjaran
Diploma (D3) in Information Technology, Information Technology
2011 - 2015
Grade: GPA: 3.00
Activities and societies: Member of HIMAIFUNPAD; internship at DCISTEM UNPAD; fundraiser at WWF
Completed a D3 (Diploma) in Information Technology with a GPA of 3.00, focusing on technical and practical IT skills.
Availability
Location
IndonesiaAuthorized to work in
Social media
Job categories
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