WinLae Phyu
@winlaephyu
Financial operations leader specializing in digital payments, compliance, and reconciliation.
MyanmarWhat I'm looking for
I am an operations leader with 10+ years' experience in banking and FinTech, focused on digital payments, reconciliation, and KYC/AML compliance. I have led cross-functional teams to deliver large-scale financial operations with strong regulatory adherence.
At Wave Money I managed daily fintech operations achieving high accuracy and SLA compliance, drove system enhancements and eKYC migration, and reduced reconciliation resolution times while ensuring on-time product rollouts.
I combine technical familiarity (Excel, CRM, core banking, blockchain applications) with process improvement, audit readiness, and team leadership to support digital transformation and risk-controlled growth.
Experience
Work history, roles, and key accomplishments
Financial Operations Manager
Wave Money
Dec 2022 - Feb 2025 (2 years 2 months)
Managed daily fintech operations, achieving 98% accuracy and SLA compliance while leading eKYC migration and overseeing high-volume reconciliation to reduce resolution time and enable on-time product rollouts.
Assistant Operations Manager
Wave Money
Nov 2021 - Dec 2022 (1 year 1 month)
Supported operations leadership, improved SOPs by 90% within a month, and completed 100% closure of audit open items through targeted follow-up and compliance oversight.
Operations Specialist
Wave Money
Jan 2021 - Nov 2021 (10 months)
Processed disbursements, reconciliations, and KYC verification while supporting audits and system testing to ensure 100% adherence to project timelines.
Operations Senior Officer
Wave Money
Oct 2018 - Dec 2020 (2 years 2 months)
Executed transaction reconciliations with 100% accuracy and maintained 98% adherence to turnaround times while ensuring compliance with SOPs and Central Bank regulations.
Executive Accountant
Terabit Wave
Nov 2017 - May 2018 (6 months)
Maintained AR/AP ledgers, prepared monthly financial reports and budgets, managed tax and vendor relations to ensure timely invoicing and smooth financial processes.
Branch Supervisor
Kanbawza Bank
Jan 2010 - May 2017 (7 years 4 months)
Supervised branch operations and cash handling, enforced AML/CFT policies, trained frontline staff, and prepared financial and operational reports to maintain compliance with Central Bank regulations.
Education
Degrees, certifications, and relevant coursework
Project Management Professional (PMP)
Project Management
PMP certification currently in progress with expected completion in 2025 to formalize project management competencies.
Yadanarbon University
Bachelor of Arts, English
Completed a Bachelor of Arts in English, focusing on advanced English language and literature studies.
Northern Council for Further Education
Banking & Finance
Studied Banking & Finance through a UK further education program to gain foundational knowledge in banking operations and financial services.
IMInstitute of Commercial Management
Financial Management
Undertook studies in Financial Management to develop skills in financial reporting, budgeting, and managerial finance.
LCCI (London Chamber of Commerce and Industry)
Management Accounting
Completed coursework in Management Accounting through LCCI to acquire practical accounting and management finance skills.
Tech stack
Software and tools used professionally
Availability
Location
MyanmarAuthorized to work in
Job categories
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