Open to opportunities

Jang Samantha

@jangsamantha

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Dedicated finance professional with expertise in financial management.

Myanmar

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What I'm looking for

I seek a role that fosters growth, values teamwork, and challenges my financial expertise.

I am a dedicated finance professional with a Diploma in ABE Level 5 and LCCI Levels 1-2 Certificates, complemented by my passion for ACCA – Business & Technology. My expertise lies in financial management and analysis, where I leverage my proficiency in Advanced Excel and QuickBooks to deliver precise financial solutions.

Throughout my career, I have honed my skills in financial operations and customer support, working with diverse teams across borders. My experience includes processing daily transactions, reconciling accounts, and providing exceptional customer service. I thrive in collaborative environments and am committed to continuous learning, ensuring that I contribute effectively to organizational success.

Experience

Work history, roles, and key accomplishments

Financial Operations & Customer Support

Nexus

Sep 2022 - Sep 2023 (1 year)

Processed daily transactions and reconciled accounts using accounting software, ensuring accuracy and compliance. Provided customer support via multiple channels, resolving inquiries and implementing follow-up protocols to strengthen client relationships. Mentored junior staff on transaction processes and supported international teams in streamlining financial operations.

Bank Reconciliation Customer Support Client Relationship Management Mentoring Financial Operations

Financial Operations & Customer Support Team Lead

UNITY

Dec 2019 - Jul 2022 (2 years 7 months)

Maintained accurate daily financial records and performed bank reconciliations using Excel tools. Led customer support efforts through live chat and messaging, ensuring timely and professional resolution of client inquiries. Trained junior team members on bookkeeping protocols and contributed to process improvements for enhanced team efficiency.

Bookkeeping Bank Reconciliation Microsoft Excel Customer Support Team Leadership Process Improvement Client Communication Record keeping

Education

Degrees, certifications, and relevant coursework

Quickbook Proadvisor Academy

Bookkeeping, Bookkeeping

Currently pursuing training at Quickbook Proadvisor Academy for Bookkeeping, developing expertise in using QuickBooks for financial record-keeping and reporting. This ongoing training aims to enhance skills in modern accounting software.

ACCA

Part 1 (FA, MA), Accounting and Finance

Currently pursuing ACCA Part 1 (FA, MA), focusing on Financial Accounting and Management Accounting. This involves in-depth study of financial reporting standards and the application of management accounting techniques for decision-making.

LCCI

Certificates, Accounting

Obtained LCCI Level 1-2 Certificates, demonstrating proficiency in practical accounting skills. This included foundational knowledge in bookkeeping and financial record-keeping.

ACCA

Business & Technology, Accounting and Finance

Completed the ACCA Business & Technology module, gaining insights into the broader business environment and its impact on financial operations. This covered essential aspects of business organization, governance, and technology.

Advanced Excel

Certificate, Accounting Software

Earned an Advanced Excel for Accountant certificate, enhancing proficiency in data analysis, financial modeling, and reporting using advanced Excel functions. This skill is crucial for efficient financial management.