Open to opportunities

William Medina

@williammedina

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Entry-level SOC Analyst and U.S. Marine Corps veteran focused on security operations and incident response.

United States

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What I'm looking for

I am seeking a SOC Analyst I role with strong training and mentorship in a remote or flexible hybrid environment where I can grow technical skills, receive guidance, and contribute to incident response and monitoring.

I am an entry-level SOC Analyst and U.S. Marine Corps veteran with hands-on exposure to security operations in regulated financial and education environments. I have supported endpoint security, identity and access management, incident response activities, monitoring and alerting workflows, and security documentation while following established playbooks and escalation procedures.

I administer Microsoft Intune for 250+ endpoints, assist with endpoint remediation and access reviews, and have experience with tools such as Darktrace, AT&T AlienVault, OpsGenie, and LogMeIn. I maintain a home SOC-style lab, hold CompTIA Security+, Network+, Server+, Project+, and am pursuing CCNA to strengthen networking fundamentals.

Experience

Work history, roles, and key accomplishments

Current

SOC Analyst I

Current

BrightStar Credit Union

Jan 2023 - Present (3 years)

Supported security incident investigation and recovery activities, administering Microsoft Intune for 250+ endpoints and improving endpoint compliance and remediation workflows. Responded to monitoring alerts, escalated incidents per playbooks, and documented findings to support audit readiness.

Incident Response Endpoint Security Microsoft Intune Identity Management Patch Management Security Documents

Help Desk Technician

Nova Southeastern University

Jan 2022 - Jan 2023 (1 year)

Provided Tier 1–2 technical support focused on authentication, MFA, and email access, investigated security-related access issues, and escalated sensitive incidents to senior staff. Maintained system availability and followed documented security procedures.

Tier 1 Support Authentication MFA Escalations Troubleshooting User Support Access Management Documentation

Communication Specialist

United States Marine Corps

Jan 2009 - Jan 2015 (6 years)

Supported secure communications infrastructure in high-availability environments, adhered to strict security procedures, and trained junior personnel to maintain operational readiness. Contributed to incident-driven operations and documentation.

Security Operations Training Documentation High Availability Team Coordination

Education

Degrees, certifications, and relevant coursework

Florida Atlantic University

Bachelor of Science, Computer Engineering

Completed a Bachelor of Science in Computer Engineering, focusing on computing principles and engineering fundamentals relevant to security operations.