At Microsoft, I diagnose production issues across drivers, services, storage, and virtualized environments, using telemetry and crash dumps to identify root causes and improve reliability.
For Azure Virtual Desktop, I maintain customer-like Azure validation environments and automate Hyper-V provisioning with PowerShell and WMI to reproduce scenarios and validate FSLogix.
At Microsoft and FSLogix, Inc., I contributed to maturing FSLogix into a securely engineered, observable service. I improved diagnostics and testability, and strengthened storage resilience through asynchronous I/O, locking, retries, and graceful failover.
Earlier, I designed Kubernetes microservices at Neovest Inc. and improved build systems, automated testing, and static analysis at Domo, Inc. Across these systems, I focus on reliability, diagnosability, and secure delivery.

