Open to opportunities

Cassandra Ho

@cassandraho

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Software engineer specializing in full-stack development, scalable systems, and telemetry-driven reliability.

United States

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What I'm looking for

I seek a role building scalable full-stack systems where I can improve reliability, mentor teammates, and deliver user-focused features in an inclusive, collaborative environment.

I am a full-stack software engineer focused on building reliable, maintainable systems and delightful user experiences. I design and ship backend and frontend features, drive migrations, and improve operational resilience across large-scale services.

At Microsoft I implemented large-scale data backfills, centralized configuration systems, and extended .NET Core APIs while leading incident response and monitoring efforts. I drive measurable impact by improving availability, reducing toil, and increasing user trust.

I build reusable components and end-to-end flows with TypeScript, React, Node.js, and backend services, delivering features ahead of schedule that increased customer engagement and decreased task execution time. I also mentor new hires and promote inclusive team culture through cross-functional connections.

I hold a B.S. in Computer Science from UCLA and am pursuing an M.S. in Computer Science with a specialization in Machine Learning. I enjoy tackling challenging problems involving telemetry, automation, and scalable system design.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer 2

Current

Microsoft

Dec 2024 - Present (1 year 1 month)

Designed and deployed a large-scale backfill across ~585M records to ensure configuration metadata completeness, migrated environment-specific endpoints to a centralized JSON config, and extended a .NET Core API to support invoice contacts while leading Sev 0–4 incident response to improve detection and uptime.

C++.NET Core API Development Telemetry Incident Response

Software Engineer

Microsoft

Aug 2021 - Dec 2024 (3 years 4 months)

Led frontend and backend development for enterprise commerce tools (MSXI, Quote Center), shipped features that increased traffic to ~250 unique sessions/day and improved reliability to 99.7%+, and executed multiple 3P→1P API migrations and reusable component development.

TypeScript React GraphQL REST APIs Telemetry Redux UI UX Automated Testing

Software Engineering Intern

Microsoft

Jun 2020 - Sep 2020 (3 months)

Automated multilingual agreement validation across Quote Center and Microsoft Admin Center using Playwright, reducing manual testing by 83% and published daily automated test results to improve visibility and debugging speed.

Playwright Python Test Automation Dashboarding

Software Development Intern

Amazon

Jun 2019 - Sep 2019 (3 months)

Prototyped a billing interface for AWS WorkSpaces to surface hourly charge breakdowns and engineered data pipelines migrating records from DynamoDB to Aurora PostgreSQL, transforming metering codes for performance and scalability.

AWS DynamoDB Aurora Data Pipelines Python SQL Prototyping Performance Optimization

Education

Degrees, certifications, and relevant coursework

Georgia Institute of Technology

Master of Science, Computer Science (Machine Learning)

2025 -

Enrolled in an online Master of Science in Computer Science with a specialization in Machine Learning, focusing on advanced ML techniques and applications.