Open to opportunities

Wending Zhu

@wendingzhu

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Data-driven analytics manager specializing in fraud prevention and risk management.

United States

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What I'm looking for

I seek a role that fosters innovation and allows me to leverage data for impactful decision-making.

As a seasoned analytics manager with a strong background in finance and business analytics, I have honed my skills in fraud prevention and risk management. At Grubhub, I developed and monitored key performance indicators for fraud analytics, significantly reducing manual processing times through innovative Python scripting. My ability to analyze complex data sets and implement effective solutions has been instrumental in enhancing operational efficiency and customer experience.

Previously, I served as a Fraud Analytics Manager at Zelle Network, where I utilized statistical analysis to reduce fraud losses by 16%. My experience as a Senior Quantitative Risk Analyst at CURO Financial Technologies further solidified my expertise in developing risk strategies and underwriting processes that increased receivables by over $75 million. I am passionate about leveraging data to drive strategic decisions and improve financial outcomes.

Experience

Work history, roles, and key accomplishments

Current

Manager- Finance and Business Analytics

Current

Grubhub

Apr 2022 - Present (3 years 1 month)

Develop and monitor fraud KPIs and analytics for risk and payment data. Manage fraud risk tolerance strategy and implement solutions to mitigate losses while enhancing diner experience. Reduced processing time for bulk tickets using Python scripting.

Python SQL Zendesk Fraud Management Data Visualization Risk Management KPIs Data Analysis Problem Solving

Zelle Network Fraud Analytics Manager

Early Warning / Zelle

Sep 2021 - Apr 2022 (7 months)

Utilized data cleansing and statistical analysis on payment and customer data to reduce fraud loss. Provided solutions with analysis of financial impact, achieving a 16% decrease in fraud loss over six months.

Statistical Analysis Fraud Prevention Financial Analysis Problem Solving Risk Assessment

Senior Quantitative Risk Analyst

CURO Financial Technologies

Sep 2019 - Sep 2021 (1 year 11 months)

Provided quantitative analysis across customer loan data, maintaining databases and analytical programs. Developed risk strategies for loan portfolios, resulting in increased receivables and reduced delinquencies.

Quantitative Analysis Risk Management Database Management Strategy Development Financial Modeling Data Analysis

Portfolio Credit Manager - CareCredit

Synchrony

Jul 2018 - Oct 2019 (1 year 3 months)

Leveraged SAS and SQL to extract and manipulate large datasets, providing credit insights and analytics. Optimized reporting dashboards and monitored consumer dispute claims.

SAS SQL Data Manipulation Reporting Problem Solving Regulatory Compliance

Acquisition Fraud Strategy Data Analyst

Synchrony

Mar 2019 - Oct 2019 (7 months)

Developed decision trees to mitigate fraud losses and detected emerging threats using correlation analyses. Streamlined customer acquisition cycle through data analytics.

Fraud Detection Decision Trees Risk Mitigation Data Analysis FICO Model Builder Problem Solving

Education

Degrees, certifications, and relevant coursework

Washington University in St. Louis

Bachelor of Science, Mechanical Engineering

2014 - 2018

Grade: 3.6/4.0

Activities and societies: Boeing Scholar, Pi Tau Sigma President, Varsity Swim Team.

Bachelor of Science in Mechanical Engineering with a Minor in Economics. Achieved a GPA of 3.6/4.0. Engaged in various extracurricular activities including being a Boeing Scholar, President of Pi Tau Sigma, and a member of the Varsity Swim Team.