Wardah Jafri
@wardahjafri
Account Manager with experience in digital marketing, campaign management, and client servicing, skilled in media planning and performance analysis.
What I'm looking for
Account Manager with 5 years of experience in client servicing, digital operations, and cross-functional coordination across FMCG and media industries. Skilled in analyzing campaign performance drivers, managing stakeholder communication, and supporting end-to-end execution of digital advertising campaigns in alignment with platform policies and business objectives.
Since joining Jack of Digital as a TikTok Expansion Partner for Pakistan, I’ve managed communications with advertisers including PepsiCo, Nestlé, and L’Oréal. I coordinate with clients, internal teams, and TikTok representatives on policies and best practices, while troubleshooting delivery, approvals, optimization, and integrity/compliance-related challenges.
I’m especially effective at turning data into action: I lead media planning, forecasting, and reporting using data-driven insights, and I run QBRs and strategy presentations for varied technical audiences. I’ve also collaborated on Pakistan-first TikTok innovations such as H5 page and CapCut integrations, helping teams drive adoption and advertiser education.
Before that, I supported client outcomes as a Client Partner at Spacebar and as an Account Manager at Starcrest Communications, coordinating approvals and operational workflows while serving as the client point of contact. Earlier, I built hands-on community and content capabilities as a Community Manager—managing social media pages, scheduling content, designing weekly newsletters for Pak and UAE markets, and updating Magento website content to support order operations.
Experience
Work history, roles, and key accomplishments
Account Manager - TikTok
Jack Of Digital
Oct 2023 - Present (2 years 5 months)
Managed FMCG advertiser communications and coordinated with clients and TikTok teams on TikTok Ads policies and best practices. Supported delivery, approvals, optimization, and integrity-flag troubleshooting while leading media planning, forecasting, reporting, and QBR presentations.
Client Partner - SnackVideo
Spacebar
Mar 2023 - Oct 2023 (7 months)
Managed advertiser relationships and resolved delivery and performance issues. Interpreted platform metrics, identified risks, recommended improvements, and shared weekly insights and updates with clients.
Account Manager
Starcrest Communications
Jan 2021 - Mar 2023 (2 years 2 months)
Coordinated projects, approvals, and communication across advertisers and creative teams to keep workflows on track. Resolved operational issues and served as the client point of contact, supporting production and post-production coordination.
Community Manager
Tejar.pk
Jan 2019 - Nov 2019 (10 months)
Managed social media pages, scheduled content, and handled customer communication. Designed weekly newsletters for Pakistan and UAE markets and updated Magento website content while supporting order operations.
Education
Degrees, certifications, and relevant coursework
Institute of Business Management
Master of Business Administration, Media Management & Marketing
Completed an MBA in Media Management & Marketing at the Institute of Business Management in 2024.
Iqra University
Bachelor of Business Administration, Business Administration
Completed a BBA degree at Iqra University in 2018.
Availability
Location
Authorized to work in
Social media
Job categories
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