Open to opportunities

Wajeeha Umer

@wajeehaumer

Message

HR specialist with proven leadership and team management skills.

Pakistan

Message

What I'm looking for

I am seeking a role that allows me to leverage my HR expertise while fostering a collaborative and supportive work environment.

I am an HR specialist with a strong background in team leadership and management. Over the past few years, I have honed my skills in effective communication, problem-solving, and conflict resolution, which have enabled me to inspire teams to achieve their goals. My experience includes supervising teams at Forever Living Products, where I maintained high standards of cleanliness and organization while ensuring smooth operations.

In addition to my supervisory role, I have a solid foundation in project management and customer service. I developed a system for tracking customer feedback that allowed my previous employers to address complaints swiftly and improve overall service quality. My educational background in Business Administration has equipped me with the necessary skills to prepare financial statements and manage sensitive information with discretion.

Experience

Work history, roles, and key accomplishments

Supervisor

Forever Living Products

Jan 2020 - Jan 2023 (3 years)

Led a team to maintain high standards of cleanliness and organization while achieving production output. Planned daily tasks and ensured quality control throughout production phases. Participated in industry events to promote products and services.

Team Leadership Quality Control Communication Production Management

Management Assistant

The Pak Lyceum School

Jan 2019 - Feb 2019 (1 month)

Assisted in project management tasks and coordinated schedules for senior management. Maintained confidentiality of sensitive information and organized resources for special projects.

Project Management Scheduling Confidentiality Time Management

Customer Service Representative

Edrivetrackingcompany

Jan 2018 - Jan 2019 (11 months)

Provided information to customers regarding their vehicles and developed a system for tracking customer feedback. Prepared reports for management and ensured timely communication of customer concerns.

Customer Service Report Preparation Communication Problem Solving

Intern

National Bank of Pakistan

Apr 2017 - May 2017 (1 month)

Reconciled bank statements and assisted in generating monthly reconciliation reports. Ensured accuracy of financial records by performing reconciliations between various accounts.

Financial Reconciliations Banking Operations