
wafa khan
@wafakhan
Billing & Collections Officer at WafaiCloud managing customer billing, collections, and weekly financial reporting.
What I'm looking for
I am Wafa Zia, a graduate with a Bachelor’s degree in Aviation Management. I have professional experience as a Billing and Collection Officer, where I developed strong skills in billing, payment follow-up, record management, and customer communication. I have also completed internships that provided me with practical exposure to professional work environments. In addition, I have experience in customer service, which has strengthened my communication, problem-solving, and interpersonal skills. I am a motivated, responsible, and adaptable professional who is eager to utilize my skills and gain further experience in a growth-oriented organization.
Experience
Work history, roles, and key accomplishments
Billing & Collections Officer
WafaiCloud
Sep 2024 - Present (2 years 1 month)
Manage billing and collection activities for approximately 50–70 customer accounts, including payment follow-ups, customer communication, and weekly financial reporting using Microsoft Excel and CRM systems.
Education
Degrees, certifications, and relevant coursework
University of Lahore
Bachelor of Science, Aviation Management
Graduated with a Bachelor of Science in Aviation Management in May 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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