Open to opportunities

Vivek K

@vivekk3

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Data Analyst and MIS/BI specialist automating Power BI reporting with SQL for accurate KPIs.

India

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What I'm looking for

I’m looking for a BI/Data Analyst role where I can automate MIS reporting, build Power BI dashboards, and use SQL/Python to deliver accurate KPIs—while collaborating closely with stakeholders in an Agile environment.

I’m a Data Analyst and MIS Analyst with 2+ years of full-time experience, specializing in Power BI dashboard automation, SQL-based reporting, KPI tracking, and data governance. At SBI Card, I reduced manual reporting effort by 40% across 15+ recurring MIS workflows and maintained 99%+ data accuracy for a 200+ agent operations team through stakeholder management and CRM reconciliation.

I bring hands-on experience with Python, SQL, Tableau, DAX, Power Query, Google Looker Studio, and ETL pipelines, including Agile delivery using JIRA, Confluence, and AWS. I enjoy turning business requirements into scalable BI solutions, streamlining daily/weekly/monthly data aggregation to reduce report generation time by 30%, and delivering dashboards that support fast operational decisions.

Experience

Work history, roles, and key accomplishments

Current

MIS Analyst

Current

Calibehr Business Support & Services

Jun 2024 - Present (2 years 1 month)

Automated 15+ recurring MIS reports using Excel VBA and Power BI, reducing manual effort by 40% and saving ~12 hours per week. Built KPI dashboards for 10+ business metrics and maintained 99%+ reporting accuracy via CRM reconciliation, data validation, and automated exception-flagging workflows.

VBA Power BI KPI Reporting Power Query DAX SQL Data Validation Report Automation Data Governance

Project Manager

IYDA Payments

Dec 2022 - Apr 2024 (1 year 4 months)

Managed API integrations and payment operations for 20+ B2B clients across KYC, insurance, lending, and payout verticals, achieving a 98% uptime SLA. Coordinated Agile sprints using JIRA and Confluence and produced weekly/monthly performance reports for senior leadership.

API Integration Payment Operations SLA Management Agile Jira Confluence Operational Reporting

Customer Support Representative

Yescom India Softech Pvt. Ltd.

Aug 2022 - Nov 2022 (3 months)

Tracked customer support KPIs (CSAT, FCR, AHT) and produced daily operational performance reports for team leads. Reviewed support data to identify recurring issue patterns, contributing to a 15% improvement in first-call resolution.

CSAT FCR AHT Operational Reporting

Branch Executive

Utkarsh Small Finance Bank

Apr 2021 - Dec 2021 (8 months)

Managed customer account operations and reconciled daily banking transaction data, maintaining zero discrepancy across 100+ daily transactions. Supported accurate transaction processing through day-to-day operational checks.

Account Operations