At Zoho, I lead design and research for WorkDrive’s web and desktop platform, taking the UX process from discovery to launch. Strategic feature releases and experience improvements grew product revenue by 40% ($1.9M) across a 6M+ user base.
I designed enterprise features including Workflow and DLP, which 90% of corporate users prioritized and which accelerated enterprise deal closures by 40%. I also contributed to WorkDrive’s AI evolution through Zia Hubs, bringing contextual smart folders, generative image and content creation, and file-based Q&A into the experience.
I rebuilt WorkDrive’s design system with 50+ components, resolving 60% of support tickets and providing complete developer documentation. I also launched WorkDrive Snap, a team collaboration feature that now generates 30K+ file uploads per day.
Earlier, as a Visual Designer Intern at Crion Technology, I conducted competitive analysis and created storyboards to help define an application’s MVP strategy, target users, and feature roadmap. My work draws on product design, user research, prototyping, and design systems.
