At AppsFlyer India Pvt Ltd, I serve as a primary technical point of contact for customers working through SDK and API integration issues across mobile and web. I take cases from triage through resolution.
I use SQL and log analysis to reproduce issues and isolate root causes, resolving 60% of incoming tickets independently. I also share reproduction steps and evidence with Engineering and Product to support fix validation and improve tracking accuracy.
At Deepcompute Software India Pvt Ltd, I built a real-time search API using Elasticsearch that improved data retrieval accuracy by 25% for large datasets. I also developed ETL pipelines from MongoDB to Elasticsearch and created Grafana and Kibana dashboards for performance monitoring.
I built a lightweight analytics pipeline as a replacement for Apache Druid for a small-scale dataset, using Claude and ChatGPT to help design, build, and ship it. Earlier, at Adwit Global, I developed Python/Django backend features for an internal platform.
