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Vipul Ray

@vipulray

AI Engineer at Pansophic Technologies building SalesMate, real-time voice agents, and production LLM systems.

India
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At Pansophic Technologies, I architected SalesMate, a multi-tenant AI sales agent platform for automated lead qualification. It supports concurrent outbound campaigns, multilingual conversations, and integrations with Salesforce and telephony providers.

I also built the Allyra User Agent, an ADK-native multi-agent orchestrator, and delivered the Sally AI backend for the Tata Neu super-app. My work there includes real-time voice agents, RAG, and two-way WhatsApp automation.

Before Pansophic Technologies, I developed production AI chatbots at Vrozart Dackson Enterprises Pvt Ltd and built Django REST Framework endpoints at Limbic Technology. I’ve also fine-tuned domain LLMs and built personal projects in voice calling, MCP, and conversational workflow automation.

Experience

Work history, roles, and key accomplishments

PT
Current

AI Engineer

Pansophic Technologies

Jul 2024 - Present (2 years 3 months)

Architected SalesMate, an enterprise-grade multi-tenant AI sales agent platform using Google ADK, OpenAI Realtime API, A2A, RAG, and multi-agent orchestration. Built the Allyra User Agent, Sally AI backend for Tata Neu, and Inbound Sally real-time voice agent, and fine-tuned domain LLMs with LoRA/QLoRA.

Education

Degrees, certifications, and relevant coursework

PT

Patel College of Science and Technology

Bachelor of Technology, Computer Science and Engineering

Grade: 7.72 / 10

Pursued a Bachelor of Technology in Computer Science and Engineering, achieving a CGPA of 7.72 out of 10.

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