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Vincent IdumaVI
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Vincent Iduma

@vincentiduma

IT specialist delivering reliable technical support and system solutions.

Nigeria
Message

What I'm looking for

I am seeking hands-on IT support roles where I can solve technical problems, improve system reliability, mentor users, and grow in network and systems administration within a collaborative environment.

I am an IT specialist with hands-on experience in technical troubleshooting, system installation, and network configuration, supporting corporate clients and internal teams to maintain reliable operations.

At Teknowledge Nigeria I serve as the primary technical contact resolving advanced issues and coordinating escalations to protect client operations; previously I diagnosed hardware, software, and network problems while provisioning workstations and recommending upgrades at Fraboo Komputers Ltd.

I pair technical proficiency with strong communication and a commitment to continuous learning, and I bring additional experience in graphic and web design and training/teaching that helps me produce user-centered solutions and clear documentation.

Experience

Work history, roles, and key accomplishments

TN
Current

Technical Support Advocate

Teknowledge Nigeria

Jan 2025 - Present (1 year)

Serve as primary technical contact providing advanced troubleshooting and escalation management for corporate clients, ensuring timely resolution and smooth onboarding during startup operations.

Education

Degrees, certifications, and relevant coursework

HI

HiiT Institute

Certification, Digital Literacy, Graphic Design and Web Design

2020 - 2021

Completed a certification program in digital literacy, graphic design, and web design focused on practical design and web development skills.

Alex Ekwueme Federal University Ndufu-Alike logoAN

Alex Ekwueme Federal University Ndufu-Alike

Bachelor of Science, Computer Science

2017 - 2021

Completed a Bachelor of Science in Computer Science with coursework in programming, systems, and networking.

HS

Heirs of Salvation

Senior Secondary Certificate (SSCE), Secondary Education

2010 - 2016

Attended secondary school and obtained the Senior Secondary Certificate (SSCE).

Tech stack

Software and tools used professionally

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Vincent Iduma - Technical Support Advocate - Teknowledge Nigeria | Himalayas