vinay T N

I've supported Shell enterprise IAM operations through Tata Consultancy Services, handling 300+ IAM service requests and incidents monthly while maintaining 99% SLA compliance.

I provision, modify, and revoke access across AWS environments for 5,000+ enterprise users. I've reduced provisioning turnaround time by 25% through standardized processes and efficient request handling.

I support quarterly and annual access reviews, complete access certifications within audit timelines, and process privileged access requests in line with security policies. My work spans IAM, IGA, UAM, RBAC, JML lifecycle management, ServiceNow, audit compliance, and security governance.

Earlier, I managed operational incidents, KPI reporting, SLA compliance, and service restoration at Reliance Jio Communications, following network performance analysis and optimization support at Ericsson India.