Sonu Sheetal
@sonusheetal
IAM and Infrastructure Specialist driving automation, compliance, and secure access solutions.
IndiaWhat I'm looking for
I am an IAM and Infrastructure Specialist with a track record of leading identity lifecycle automation, governance, and audit remediation across global accounts. I have driven automation initiatives that reduced manual effort by 40%, cut onboarding time by 30%, and reduced compliance gaps and SLA breaches while implementing RBAC, SSO, MFA and recertification frameworks aligned with ISO 27001, SOX, and GDPR.
I mentor regional support teams, coordinate with auditors and stakeholders, and deliver IAM training and SME support across international markets. I focus on continuous improvement through workflow automation, risk monitoring, secure authentication practices, and clear communication with non-technical stakeholders to improve operational efficiency and compliance posture.
Experience
Work history, roles, and key accomplishments
Led IAM and infrastructure initiatives delivering automation that reduced manual effort by 40%, cut onboarding time by 30%, and reduced SLA breaches by 20% while strengthening compliance across ISO 27001, SOX, and GDPR.
Managed end-to-end IAM service delivery, supported audits and remediation, and delivered 15+ training sessions that reduced escalations by 25% and improved team efficiency within 90 days.
Technical Support Engineer
Big Basket
Aug 2015 - May 2016 (9 months)
Provided technical assistance and troubleshooting to maintain system performance and resolve application issues, supporting efficient IT operations and process documentation.
Education
Degrees, certifications, and relevant coursework
Sonu hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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